No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Guide on how to implement an opt-out HIV testing program in a jail setting.
Resource updated 09/19/2023
Resource updated 09/14/2023
Resource updated 09/14/2023
Resource updated 04/23/2024
Resource updated 10/18/2023
Resource updated 03/15/2023
Toolkit for implementing a program to support HIV-positive youth transitioning from adolescent to adult HIV care.
Resource updated 09/19/2023
Resource updated 02/27/2024
Five sites participating in the SPNS Black Men who Have Sex with Men (BMSM) Initiative are implementing the Youth-focused Case Management model of care to support behavioral health services integration to improve HIV health outcomes. This session will discuss the intervention adaptations to fit local context and population needs and early implementation experiences.
Resource (Conference Presentation) updated 09/14/2023
La sesión 1 del Instituto de Liderazgo se centrará en el liderazgo de las personas con VIH y cubrirá el rol de la participación significativa de las personas con VIH a través de la historia del programa Ryan White. Explorará el liderazgo culturalmente sensible, el liderazgo transformacional y la humildad cultural. Los facilitadores demostrarán las habilidades de liderazgo formales e informales. Las personas con VIH están invitadas a participar.
Resource (Conference Presentation) updated 09/14/2023
The STAR Program, a Ryan White Part C program, initiated a 30-minute, weekly televised TV health magazine that engages the community across multiple social media and television platforms with a focus on health particularly HIV treatment and Prevention, reaching young adults. (https://bit.ly/2EqYQIk).
Resource (Conference Presentation) updated 09/14/2023
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
This presentation will describe two innovative mental health quality improvement initiatives for youth. The presentation will focus on the specifics of delivering brief mental health in-clinic interventions and the development and implementation of youth peer support groups within the pediatric HIV program in the ‘hot spot' of the national HIV epidemic, Washington, D.C.
Resource (Conference Presentation) updated 09/14/2023
Rapid has developed into a core feature of the Dorothy Mann Center HIV care continuum, assuring immediate linkage to expert HIV services, immediate initiation of therapy, and rapid viral suppression. Benefits are present for youth prevention services. Rapid access models are feasible and beneficial for youth HIV care and prevention.
Resource (Conference Presentation) updated 09/14/2023
Become familiar with tools and resources to help identify and reduce viral suppression disparities among key populations living with HIV. This session showcases the activities undertaken by the Ryan White Wellness Center in Charleston, South Carolina, that helped eliminate viral suppression disparities among its young men of color who have sex with men.
Resource (Conference Presentation) updated 09/14/2023
Linkage Navigation Program provides an immediate connection to same-day medical care and medical case management services, promoting timely linkage to care and services, and tailored individualized care operationalizing initiatives such as Test N Treat and Test N PrEP with positive health outcomes for Ryan White clients.
Resource (Conference Presentation) updated 09/14/2023
Successes and lessons learned will be shared from three metropolitan areas on incorporating STI testing and treatment for prevention clients within an HIV medical home setting, along with how offering STI treatment impacts early identification service outcomes (e.g., HIV positivity rates, linkage to care referrals, and the rapid start of HIV treatment).
Resource (Conference Presentation) updated 09/14/2023
Data systems are often black holes, where agencies enter data but are not able to efficiently access useful and actionable data back to take actions to improve services. Learn how the Connecticut Department of Health is using disruptive innovation and participatory design to provide useful tools and data to the front lines.
Resource (Conference Presentation) updated 09/14/2023