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Access these National Academy of Medicine and RWHAP consumer engagement tools.News Article updated on 06/23/2023
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Driver Diagrams Part II
Review of recipient-provided driver diagrams, with a discussion on how they were constructed.Resource updated 09/19/2023
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Experience-based Co-design
Experience-based co-design (EBCD) as a quality improvement methodology to build agency capacity then improve HIV services.Resource updated 09/19/2023
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PWH Involvement in Case Conferencing
How quality management teams can enhance their efforts by incorporating PWH into QI projects to enhance outcomes.Resource updated 08/17/2023
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Engaging Ryan White Program Consumers in Programs: The Training for Consumers Plus Program
Review of the Training of Consumers for Quality Plus Program (TCQPlus), which prepares a team of training partners (staff and consumers) to conduct conduct quality improvement trainings in their local jurisdictions.Resource updated 09/19/2023
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Partnerships for Care (P4C): Health Departments and Health Centers Collaborating to Improve HIV Health Outcomes
Toolkit to help Health Centers expand the provision of HIV services.Resource updated 03/15/2023
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Driver Diagrams Part I
Review of the basics of driver diagrams and simple examples of their correct use.Resource updated 08/17/2023
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CQII Eliminating Disparities Due to Housing Instability - Core Interventions
Core interventions related to addressing housing instability and homelessness in order to eliminate disparities in viral suppression rates, for use in RWHAP clinics.Resource updated 09/14/2023
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CQII Eliminating Disparities Due to Mental Health Issues - Core Interventions
Core interventions related to addressing mental health in order to eliminate disparities in viral suppression rates, for use in RWHAP clinics.Resource updated 09/14/2023
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Tool Time!
How to properly use some of the seven tools of quality.Resource updated 08/17/2023
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Utilizing Program Income and Community Partnerships to Address Challenges of Poverty in the Deep South
This session will outline establishment of community partnerships and implementation of housing, nutrition, and substance use treatment programs. It will detail contract development between the presenters’ clinic and community partners and outline how, following policy clarification notice (PCN) 16-02 guidance on allowable uses of program income, community partners are reimbursed in support of these programs.
Resource (Conference Presentation) updated 09/14/2023
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Choosing an Improvement Project Lesson 1: Introduction to Performance Measures and Their Proper Use
This lesson discusses the basics of performance measures, what we mean by a good measure, and also what is expected of recipients and subrecipients in the context of Policy Clarification Notice 15-02.Resource updated 09/19/2023
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Choosing an Improvement Project Lesson 3: Model for Improvement
Session on developing a model for improvement.Resource updated 09/19/2023
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Choosing an Improvement Project Lesson 4: The PDSA Cycle
Lesson on the proper use of the Plan, Do, Study, Act Cycle.Resource updated 09/19/2023
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AIDS at 40: Envisioning a Future We Never Imagined
June 5, 1981. Many people who work in the HIV field know its significance: the day when the first AIDS cases were officially reported.Blog updated 06/10/2021
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Process Flow: Mapping & Analysis
Explanation of flow mapping using Lean concepts to understand a process and how to map it.Resource updated 09/19/2023
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Developing and Utilizing a Young Adult Advisory Board (YAB) to Improve Intervention Effectiveness
Resource (Conference Presentation) updated 09/14/2023
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Improving Survey Reponse Rate Among ACCESS Program Clients
Resource (Conference Presentation) updated 09/14/2023
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How Are We Doing? Partnering With Providers to Enhance Client Satisfaction Assessment and Reduce Burden
Resource (Conference Presentation) updated 09/14/2023
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Mundane to Magnificent: Transitioning Quality From Checkbox Mentality to a Culture of Quality Improvement
Resource (Conference Presentation) updated 09/14/2023