end+disparities ECHO Collaborative Didactic Presentations
Resource updated 08/23/2023
Resource updated 08/23/2023
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Resource updated 05/07/2024
Resource updated 03/11/2024
Resource updated 11/20/2023
Resource updated 02/06/2024
This In Focus is for Ryan White HIV/AIDS Program (RWHAP) funded providers who had an existing account in the RSR Web Application. This document walks providers through the steps in accessing the RSR through the Electronic Handbooks (EHBs).
Resource updated 09/14/2023
Resource updated 09/14/2023
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
Managing the needs of people with HIV can be difficult and intensive. The importance of caring for oneself is often overlooked by program staff and can threaten their well-being. Staff who provide non-medical case management and assistance in finding employment and housing were interviewed to determine key areas of concern.
Resource (Conference Presentation) updated 09/14/2023
Prism Health North Texas will share the challenges and successes of integrating non-medical case management workflow processes into an integrated electronic health record system. The presenter will discuss workflow processes, assessments that allow non-medical case managers to gather required information and determine outcomes and identify patients appropriate for program graduation.
Resource (Conference Presentation) updated 09/14/2023
The Los Angeles County Department of Health compared change in acuity level from initial assessment to reassessment among Los Angeles County Medical Care Coordination (MCC) clients. At reassessment, 2,361 clients (50%) had a significant reduction in acuity. MCC is an effective strategy to reduce medical and psychosocial acuity in addition to improving HIV care continuum outcomes.
Resource (Conference Presentation) updated 09/14/2023
Modernizing acuity scales in provision of services to clients allows for those with the greatest need to achieve improved health outcomes in a health equity approach.
Resource (Conference Presentation) updated 09/14/2023
The New York City Department of Health and Mental Hygiene designed an HIV self-management protocol for the Ryan White Part A care coordination program. Through the protocol, staff and patients systematically identify and address patient strengths and challenges, focusing activities on building patients' capacity to manage their care.
Resource (Conference Presentation) updated 09/14/2023
The New York City Health Department has scaled up The Undetectables Viral Load Suppression Program, in collaboration with the program developer (Housing Works) and other stakeholders, by integrating the program into existing HIV medical case management service delivery.
Resource (Conference Presentation) updated 09/14/2023
Prism Health North Texas will share the challenges and successes of adapting Ryan White case management tools and strategies to a pre-exposure prophylaxis (PrEP) program for behavioral intervention. Panelists will detail how they took lessons learned from case management to HIV prevention to become status neutral.
Resource (Conference Presentation) updated 09/14/2023
This session will describe the development and implementation of a web-based electronic and administrative tracking system developed for use by clinic case managers. This electronic tracking tool allows case managers to easily view patient data with the overall goal of improving retention in care and adherence to medication.
Resource (Conference Presentation) updated 09/14/2023
Caracole, an AIDS Service Organization, uses three interconnected approaches to improve retention in HIV care: housing first, harm reduction, and motivational interviewing. Clients in permanent supportive housing had high rates of viral suppression, exceeding Caracole's goal of 75%.
Resource from the RWHAP Best Practices Compilation updated on 05/13/2024