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Curriculum updated on 06/09/2020
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Rideshare Transportation Services to Improve Appointment Experiences
Uber Health transportation services provided to young clients experiencing transportation barriers in order to improve appointment experiences and health outcomes.
Resource updated 04/08/2021
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No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
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Medication Planners: Tool to Support Adherence and Compliance
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
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Communicating with the Community
How HIV agencies communicate with people with HIV for purposes of engaging them in services, in planning, and in helping to break down isolation.Blog updated 01/07/2021
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Setting the Foundation for a Good Relationship between PC/PB and RWHAP Recipient
Insights on ways that planning councils/planning bodies (PC/PBs) and RWHAP recipients can identify and address points of tension.Resource updated 01/05/2024
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Using Data for Decision Making: Part 1
Strategies that planning councils/planning bodies (PC/PBs) can use to gather, analyze, and incorporate data into their RWHAP HIV planning activities.Resource updated 01/05/2024
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Using Data for Decision Making: Part 2
Methods to creatively present data in accessible formats.Resource updated 01/05/2024
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Let’s Work: Developing Work Plans for Part A Planning Councils/Planning Bodies
Best practices for developing, implementing, and maintaining work plans for planning bodies.Resource updated 01/05/2024
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New Special Enrollment Periods for HealthCare.gov and Some State-based Marketplaces
A new Special Enrollment Period (SEP) is available to all HealthCare.gov consumers from February 15 - May 15, 2021.Blog updated 08/12/2022
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Support Services Trifecta: Creative Utilization of Transportation, Housing, and Food
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
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Utilizing Partnerships to Implement Insurance Benefit Management Services: Insurance Enrollment, Premium Payments and Co-Payments
Participants will learn about the presenters’ experience with implementing insurance benefit management services, including enrolling clients across Florida into insurance programs using a broker/assister hybrid model in collaboration with local Ryan White programs, developing an insurance benefits management technology infrastructure, and implementing medical copayment cards for Part A clients in Broward County.
Resource (Conference Presentation) updated 09/14/2023
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Health Care Access for People With HIV: Policy Updates and Implementation Approaches
Join this session to learn about updates on federal and state policies, including those related to private health insurance, Medicare and Medicaid, and their impact on RWHAP recipients, subrecipients, and clients. Presenters will explain the implications of policy updates and discuss implementation strategies for administrators of state and local health departments.
Resource (Conference Presentation) updated 09/14/2023
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Philadelphia Prevention Community Planning Group Bylaws
Resource updated 09/19/2023
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The Basics of Medicare for Ryan White Program Clients
Medicare eligibility and enrollment for RWHAP clients, what the different Medicare parts cover, dual eligibility, and Medicare prescription drug coverage for people with HIV.Resource (Conference Presentation) updated 09/14/2023
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Getting Ready for Open Enrollment: Maximizing Enrollment Capacity and Partnerships
The Marketplace Open Enrollment period lasts only six weeks in most states, and RWHAP programs face challenges in ensuring eligible clients are enrolled or renew their coverage. Participants will gain new strategies for creating effective enrollment partnerships as well as how to prepare staff, partners, and clients for Open Enrollment.
Resource (Conference Presentation) updated 09/14/2023
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American Rescue Plan Subsidies Make Marketplace and COBRA Insurance More Affordable
The American Rescue Plan includes new premium subsidies to help people afford their Marketplace and COBRA health insurance plans.Blog updated 03/21/2023
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Integrated HIV Prevention and Care Planning Online Resource Guide
Guide to help HIV care and prevention planning groups with development of their Integrated HIV Prevention and Care Plans, covering the stages of integrated planning, exemplary examples, and health department changes to enhance care/prevention integration.
Curriculum updated on 05/13/2021 -
Ridesharing to Transport Clients to Medical Visits
San Joaquin County Public Health Services Department partnered with the California Department of Public Health, Office of AIDS to help clients get to medical appointments via ridesharing. Representing the first partnership between a jurisdiction and a ridesharing company, this program addresses transportation barriers, promotes engagement in medical care, and leads to cost savings.Resource from the RWHAP Best Practices Compilation updated on 04/15/2024
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Positive Intentions: Effective Communication and Relationship-Building Strategies for PC/PBs
Strategies PC/PBs can use to reconcile various viewpoints when conducting PC/PB business to meet the needs of Ryan White HIV/AIDS (RWHAP) consumers.Resource updated 01/05/2024