Ryan White HIV/AIDS Program Services Report (RSR) Instruction Manual
Resource updated 02/05/2024
Resource updated 02/05/2024
The New York City Department of Health and Mental Hygiene designed an HIV self-management protocol for the Ryan White Part A care coordination program. Through the protocol, staff and patients systematically identify and address patient strengths and challenges, focusing activities on building patients' capacity to manage their care.
Resource (Conference Presentation) updated 09/14/2023
This presentation will provide an overview of various strategies utilized by the quality management program to increase participation of people with HIV and discuss lessons learned from implemented strategies. The intended audience is those interested in expanding existing program avenues to provide opportunities for capacity building related to quality management concepts for people with HIV.
Resource (Conference Presentation) updated 09/14/2023
This presentation focuses on peer-based training for engaging consumer voices in HIV providers' quality improvement efforts. Community-based, peer-led efforts impact HIV care program effectiveness. Peer-led training concentrating on client advocacy and involvement in quality improvement is another method for promoting intentional collaboration between HIV service programs and people with HIV.
Resource (Conference Presentation) updated 09/14/2023
The New York City Health Department has scaled up The Undetectables Viral Load Suppression Program, in collaboration with the program developer (Housing Works) and other stakeholders, by integrating the program into existing HIV medical case management service delivery.
Resource (Conference Presentation) updated 09/14/2023
Prism Health North Texas will share the challenges and successes of adapting Ryan White case management tools and strategies to a pre-exposure prophylaxis (PrEP) program for behavioral intervention. Panelists will detail how they took lessons learned from case management to HIV prevention to become status neutral.
Resource (Conference Presentation) updated 09/14/2023
Reaching viral suppression for the last 10% is challenging! Three different clinical sites across the state of Missouri identified a way to stratify unsuppressed patients – those that are consistently viremic and those that are unexpectedly viremic. This presentation will focus on quality improvement (QI) interventions for patients with persistent viremia.
Resource (Conference Presentation) updated 09/14/2023
This session will highlight the adoption of a systems-level intervention aimed at identifying and addressing special causes variations in patient and client outcomes. Multidisciplinary case review team members will discuss their experiences with this intervention and how they leverage data and tailored services to improve outcomes.
Resource (Conference Presentation) updated 09/14/2023
This presentation will describe a distinctive urban telehealth program in a city with high HIV incidence and prevalence, and capacity building activities to increase provider and client engagement.
Resource (Conference Presentation) updated 09/14/2023
Hennepin County Public Health (HCPH) matched a cohort of 5,500 Ryan White clients against county systems including Medicaid, other Minnesota public health care programs, food and cash support, emergency shelter and housing assistance, case management services, and the criminal justice system. HCPH is leveraging this data to reduce health disparities.
Resource (Conference Presentation) updated 09/14/2023
The Boston EMA built an innovative program to enhance provider capacity to incorporate clinical quality improvement (CQI) into its Ryan White service structure. The program provides a range of resources to support varied CQI needs across the EMA. Providers engaged in CQI have documented improved client outcomes including viral suppression and client satisfaction.
Resource (Conference Presentation) updated 09/14/2023
For 30 years, the Positive Life program at CommWell Health, a Federally Qualified Health Center (FQHC) in rural North Carolina, has provided high-quality, patient-centered care. Since the revamping of its clinical quality management (CQM) program, it has continued to exceed HRSA benchmarks. This presentation will share unique and insightful experiences of implementing a CQM program.
Resource (Conference Presentation) updated 09/14/2023
Based on extensive assessments and ongoing input from clients and case managers, the collaborators have developed and deployed a ‘gamified’ version of the TAVIE-RED platform to engage, coach, and provide quality data that is are meaningful to providers. Speakers will present the platform and create an interactive process for participants.
Resource (Conference Presentation) updated 09/14/2023
The Massachusetts Department of Public Health’s (MDPH) Office of HIV/AIDS (OHA) Part B program recently completed a multi-year process building a scalable and responsive CQM program. Staff from MDPH will review the program, highlight challenges and best practices, and share examples and lessons learned.
Resource (Conference Presentation) updated 09/14/2023
Three Rivers Health District (TRHD) followed a cohort of HIV patients from rural communities and monitored patient adherence to HIV medication, reported toxicity, and side effects to the medication, liver function, and other measures for the purpose of proactive treatment. The workshop will provide examples that impacted the health of the clients prescribed antiretroviral treatment (ART).
Resource (Conference Presentation) updated 09/14/2023
STAR Health Center engaged staff to redesign workflow to improve the patients’ experience and reduce the cycle time of a new HIV visit, using a Lean methodology that improves staff morale and provides learning opportunities. The cycle time of an initial visit was reduced, and patient experience improved as a result.
Resource (Conference Presentation) updated 09/14/2023
The New York City Department of Health and Mental Hygiene (Health Department) used a conceptual model of evidence-based practice implementation to outline a system for value-based payment for medical case management (MCM) services. The Health Department collaborated with key stakeholders, including MCM service providers, in the system’s design.
Resource (Conference Presentation) updated 09/14/2023
This session will describe the development and implementation of a web-based electronic and administrative tracking system developed for use by clinic case managers. This electronic tracking tool allows case managers to easily view patient data with the overall goal of improving retention in care and adherence to medication.
Resource (Conference Presentation) updated 09/14/2023
Resource updated 09/19/2023
Caracole, an AIDS Service Organization, uses three interconnected approaches to improve retention in HIV care: housing first, harm reduction, and motivational interviewing. Clients in permanent supportive housing had high rates of viral suppression, exceeding Caracole's goal of 75%.
Resource from the RWHAP Best Practices Compilation updated on 05/13/2024