Common Questions and Suggested Responses for Engaging Clients in Health Coverage
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
Use esta guía de referencia rápida para explicar términos y frases confusas y aumentar la comprensión del cliente sobre los términos técnicos comunes usados durante el proceso de inscripción.
Resource updated 09/19/2023
Esta guía puede ayudar a los proveedores RWHAP a hablar con sus clientes sobre la nueva cobertura de salud. La guía provee ejemplos de cómo responder a las preocupaciones de los clientes sobre el acceso y posibles cambios de proveedor o cobertura. También, incluye ejemplos de respuestas que reconocen y responden a las inquietudes de los clientes que no confían en el sistema de salud, o que pueden estar preocupados por el impacto de la inscripción en el estatus migratorio de sus familiares. This guide can help RWHAP providers start talking with their clients about new health coverage.
Resource updated 09/19/2023
Federal resources on discrimination and health care privacy protections.
Resource updated 07/17/2024
Results of a needs assessment to help define training and technical assistance services for RWHAP in linking eligible clients to Affordable Care Act health coverage options.
Resource updated 09/14/2023
Summary of insights in Creating Innovative Oral Health Care Programs training manual, based on insights from SPNS Innovations in Oral Health Care Initiative.
References in Creating Innovative Oral Health Care Programs training manual, based on insights from SPNS Innovations in Oral Health Care Initiative.
Hands-on instruction on implementation of best practices from the Special Projects of National Significance (SPNS) Innovations in Oral Health Care Initiative.
Resource updated 03/12/2024
Curriculum instructions to implement best practices from the SPNS Innovations in Oral Health Care Initiative.
Synthesis of lessons learned from the federally funded Special Projects of National Significance (SPNS) Innovations in Oral Health Care Initiative.
Resource updated 03/12/2024
Training manual for agencies seeking to improve delivery of dental care service to people with HIV, based on insights from the SPNS Innovations in Oral Health Care Initiative.
Resource updated 11/06/2023
Resource updated 09/14/2023
Resource updated 09/19/2023
Manual to help health care providers adapt SPNS models addressing how to engage hard-to-reach people with HIV (PWH) into care within their current operations.
Tool for service and program monitoring.
Resource updated 09/19/2023
Pre-application webinars for Notice of Funding Opportunity (NOFO) announcements from HRSA's HIV/AIDS Bureau for the Ryan White HIV/AIDS Program (RWHAP).
Resource updated 03/07/2024
Enlace principal a recursos clave de sitios del gobierno federal de los EE.UU. en español relacionados con el VIH/SIDA.
Resource updated 07/17/2024
Quick reference glossary with plain language explanations of health care enrollment terms and phrases for HIV providers.
Resource updated 09/19/2023