Finding Bright Spots: A Positive Deviance Approach to Improvement
Resource updated 12/07/2023
Resource updated 12/07/2023
Clinical care guides for various populations (based upon their racial, ethnic, and gender characteristics) and specific conditions.
Resource updated 09/19/2023
Resources on transgender health (e.g., guidelines, training).
Resource updated 10/24/2023
Curriculum for nurses teaching cultural competency in the care of LGBT older adults.
Resource updated 09/20/2023
Resource updated 05/29/2024
Resource updated 06/21/2024
Resource updated 06/28/2024
Resource updated 06/28/2024
Resource from the RWHAP Best Practices Compilation updated on 07/02/2024
Resource updated 05/01/2024
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
Resource updated 03/12/2024
Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers. Disponible en español: Cómo asegurarse de que su atención médica relacionada al VIH sea la mejor posible.
Resource updated 03/12/2024
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Resource updated 09/19/2023
Guide on ways an organization can involve consumers in quality improvment.
Resource updated 09/19/2023
Manual to help health care providers adapt SPNS models addressing how to engage hard-to-reach people with HIV (PWH) into care within their current operations.
Review of how agencies can market their services to health insurers. Covers the basics of marketing, how to develop a marketing plan, getting a first meeting with insurers, and how to make a compelling pitch.
Resource updated 03/05/2024
Tool for conducting a cost analysis (determining the unit/average cost of a service) for purposes of billing and securing reimbursement for services provided.
Resource updated 03/05/2024
Tool for assessing your organization’s strengths and gaps in areas that (1) are important to insurers and (2) support maximizing revenue from contracting activities.
Resource updated 10/05/2023
Insights to ADAP procedures for seeking rebates when a prescription is filled by another 340B entity pharmacy.
Resource updated 03/05/2024
Document highlights programming options for ADAPs to better serve transgender communities.
Resource updated 09/14/2023