No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
This session reviewed functionality within CAREWare 6 for the ADAP Data Report (ADR).
Resource updated 06/09/2021
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
In 2019, the Louisiana AIDS Drug Assistance Program (ADAP) partnered with a leading private dental insurer to design a group dental plan modeled after an employer-sponsored plan, specifically tailored to the needs of people with HIV. Both utilization and client satisfaction rose significantly following the adoption of the plan.
Resource (Conference Presentation) updated 09/14/2023
Resource updated 09/14/2023
From the DISQ Listserv - Dear RWHAP community
Resource updated 08/16/2023
Resource updated 06/09/2022
Blog updated 01/23/2023
Resource updated 04/11/2023
Resource updated 09/14/2023
Resource updated 11/13/2023
Resource updated 01/03/2024
Blog updated 01/12/2022
Resource updated 09/19/2023
Resource updated 01/08/2024
Resource updated 03/04/2024
Resource updated 09/14/2023
Resource updated 04/11/2023