Case Managers

Case managers, as members of a Ryan White care team, help patients navigate the health care and social services systems. They also help clinicians coordinate and implement care plans. Medical case managers provide essential education and follow-up to make sure that patients understand the importance of adherence to treatment and keeping both routine and specialty appointments.

Resources and TA/Training for Case Managers

Explore the following Library topics and websites for resources developed to date. Also, access the Technical Assistance Directory for current projects that deliver support to RWHAP agencies.

Key Resources

Guidelines and Manuals

Tools and Job Aids

Reports and Best Practices

  • Dissemination of Evidence Informed-Interventions Project (DEII)

    Evidence-informed interventions that produce optimal HIV care outcomes (jail transitional care, buprenorphine, patient navigation and peer support for women of color)

  • AIDS Action Foundation

    Workbooks describing ways to help connect people living with HIV/AIDS to medical care. Estos cuadernos describen la manera de asistir a conectar personas que viven con VIH/SIDA con el sistema médico.  

Technical Assistance and Training

  • Capacity building for the RWHAP community to navigate the changing health care landscape and help people with HIV to access and use their health coverage to improve health outcomes. Project period: 2022-2025.
  • Design, implementation, and evaluation of bundled evidence–informed interventions for Black women with HIV. Project period: 2020-2024.
  • The CHAC advises the Secretary, HHS, Director of CDC, and Administrator of HRSA, regarding objectives, strategies, policies, and priorities for HIV, Viral Hepatitis, and STD prevention and treatment efforts. /sites/default/files/media/documents/2023-05/CHAC_Workgroup_Presentations.pdf /sites/default/files/media/documents/2023-05/CHAC_Agenda_Nov_2022.pdf
  • Initiative that created four evidenced-informed Care and Treatment Interventions (CATIs) that are replicable, cost-effective, capable of producing optimal HIV care continuum outcomes, and easily adaptable to the changing health care environment. Project period: 2015-2020.

  • Adaptation of HRSA HAB SPNS program insights into practical resources. Disseminates T/TA resources.

  • The AETC Program offers clinician education and tailored capacity-building assistance. Project period: 2019-2024.
  • Initiative documenting best practice strategies and interventions that have been shown to improve HIV outcomes in a "real world" setting and can be replicated by other programs. Project period: 2021-2024.
  • SPNS project that supported the design, implementation, and evaluation of interventions that coordinated HIV care and treatment, housing, and employment services. Project period: 2017-2022.

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