The CQII Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care.
Performance Measurement
The HRSA HIV/AIDS Bureau's performance measure portfolio is a set of standardized measures aligned with milestones along the HIV care continuum. Ryan White HIV/AIDS Program recipients are encouraged to use them, including the core performance measures, which completed the rigorous National Quality Forum infectious disease endorsement process.
Resources 14
Guidelines and Manuals
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Center for Quality Improvement and Innovation (CQII)February 2018
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HRSA HIV/AIDS Bureau (HAB)September 2017
Performance measures to help Ryan White HIV/AIDS programs monitor and improve the quality of care they deliver.
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Center for Quality Improvement and Innovation (CQII)February 2007
Tool for designing trainings on quality improvement in HIV care.
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New York State Department of Health AIDS InstituteJanuary 2006
Explains the purpose of the HIVQUAL Model and its Program and Project Cycles and then describes the key tasks for successful completion.
Webinars and Training
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Center for Quality Improvement and Innovation (CQII)July 2019
Online learning on key quality management concepts.
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National Quality CenterJuly 2019
Online learning on key quality improvement concepts, tailored for consumers of HIV care.
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Center for Quality Improvement and Innovation (CQII)April 2019
This webinar took a deeper look at intercultural communication and how it may be a barrier to care.
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Center for Quality Improvement and Innovation (CQII)March 2019
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
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Center for Quality Improvement and Innovation (CQII)February 2019
This webinar explored the use of social media as a quality improvement tool and offered a new perspective on keeping patients in care and connecting with consumers.
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Center for Quality Improvement and Innovation (CQII)February 2019
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
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Center for Quality Improvement and Innovation (CQII)February 2019
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
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AETC National Coordinating Resource Center (NCRC)July 2018
Table that links HRSA HAB performance indicators to an array of clinician training resources developed by HRSA programs.
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Center for Quality Improvement and Innovation (CQII)April 2018
National initiative to reduce health disparities among four disproportionately affected HIV subpopulations--specifically, to increase viral suppression rates and increase local quality improvement capacity.
Tools and Job Aids
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Center for Quality Improvement and Innovation (CQII)August 2019
This is a combined Model for Improvement and PDSA Cycle worksheet. The user can download the document and print out the page they need to accomplish the improvement task.