Quality Improvement

The Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care.

Team building activity, designed by NASA to help astronauts work as a team to solve complex problems, presented as a training tool for quality improvement teams.

Online learning on key quality improvement concepts, tailored for consumers of HIV care.

This webinar took a deeper look at intercultural communication and how it may be a barrier to care.  

Presentation slides comparing the Lean and the Model for Improvement methodologies.

This webinar explored the use of social media as a quality improvement tool. It offered a new perspective on keeping patients in care and connecting with consumers. 

Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.

National initiative to reduce health disparities among four disproportionately affected HIV subpopulations--specifically, to increase viral suppression rates and increase local quality improvement capacity.

Slide-based guide to help individuals look deeper into their data and truly understand their client population.

Presentation to help provider staff embrace the notion that treatment of patients is a two-way street.

Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.

Step-by-step process for measuring clinical performance with the goal of improving quality of care: