Quality Improvement

Quality Improvement is an organizational approach to improving quality of care and services through use of specified principles and methodologies (e.g., leadership, staff involvement, teamwork, consumer involvement, a continuing cycle of improvement activities and performance measurements).

Best Practices

  • HRSA Bureau of Primary Health Care (BPHC), Centers for Disease Control and Prevention (CDC)
    Toolkit to help Health Centers expand the provision of HIV services.
  • Best Practices Compilation
    The Adolescent Quality Learning Network (AQLN) identified barriers to sexual health care in four areas: sexual health assessment; receipt of sexual health counseling; three-site STI testing; and receipt of STI treatment. The AQLN then tested approaches to address the identified barriers including opt-out testing, self-rectal swabs, and creating a sex positive environment in the clinic. After one year, the AQLN found improvements in the percentage of clients assessed for sexual health risks, as well as improvements in testing and treatment of STIs.
  • Best Practices Compilation
    The Virginia Commonwealth University implemented a clinical quality improvement project to increase linkage to HIV medical care within 30 days and initiation of antiretroviral therapy (ART) at the first visit by making “Rapid Access” appointments available each week for people with newly diagnosed HIV.
  • Best Practices Compilation
    Southeast Mississippi Rural Health Initiative, Inc., a network of community health centers serving Southern Mississippi, uses data-driven quality improvement techniques to identify youth who are not virally suppressed or have missed appointments. Medical case managers use a client checklist to identify and address barriers to antiretroviral therapy (ART) and medical care adherence. They also use a health literacy visual illustration tool to help youth understand the effects of ART on viral suppression. The intervention strategy was successful in improving viral suppression rates for youth.


Training Modules


Conference Presentations

Tarrant County HIV Administrative Agency
Kaitlin Lopez, Brandon Bright
2022 National Ryan White Conference on HIV Care & Treatment
Virginia Commonwealth University
Katrina Comolli, C. Shearer, Suzanne Lavoie, Safere Diawara, Camellia Espinal
2022 National Ryan White Conference on HIV Care & Treatment
Nebraska Medicine
Samantha Jones, Rachelle Carr, Nichole Regan, Nada Fadul, Sara Bares, Christine Tran, Dan Cramer, Daniel Cobos, Valentina Orduna
2022 National Ryan White Conference on HIV Care & Treatment
Fox Caring Consultants
Theresa Fox, Sarah Corrington
2022 National Ryan White Conference on HIV Care & Treatment
Baltimore City Health Department
Amit Chattopadhyay, Victoria Cargill
2022 National Ryan White Conference on HIV Care & Treatment

Technical Assistance