Quality Improvement is an organizational approach to improving quality of care and services through use of specified principles and methodologies (e.g., leadership, staff involvement, teamwork, consumer involvement, a continuing cycle of improvement activities and performance measurements).
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Best Practices
- HRSA Bureau of Primary Health Care (BPHC), Centers for Disease Control and Prevention (CDC)Toolkit to help Health Centers expand the provision of HIV services.
Resources
- Center for Quality Improvement and Innovation (CQII)
Activities and tools used to conduct the end+disparities ECHO Collaborative quality improvement initiative.
- National Quality Center
Results from the HIV Cross‐Part Care Continuum Collaborative (H4C) to affect measurable improvements in broad geographic regions utilizing the HIV Care Continuum.
- Center for Quality Improvement and Innovation (CQII)
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
- National Quality Center
Ideas for overcoming barriers to developing sound clinical quality management programs (e.g., unfamiliarity with quality improvement concepts, lack of staff).
- Center for Quality Improvement and Innovation (CQII)
Tool for trainers on designing trainings on quality improvement in HIV care.
- New York State Department of Health AIDS Institute
Guide on ways an organization can involve consumers in quality improvment.
- New York State Department of Health AIDS Institute
Explanation of the purpose of the HIVQUAL Model and key tasks for completing each of its Program and Project Cycles.
- New York State Department of Health AIDS Institute
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
- New York State Department of Health AIDS Institute
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.
Webinars
- Center for Quality Improvement and Innovation (CQII)
Interactive online training sessions to guide HIV care providers through fundamental concepts in quality improvement and teach skills to develop quality management plans.
- Center for Quality Improvement and Innovation (CQII)
Foundational presentations on the basics of clinical quality improvement.
- Center for Quality Improvement and Innovation (CQII)Course on the basics of choosing an improvement project.
- Center for Quality Improvement and Innovation (CQII), New York State Department of Health AIDS InstituteOver 25 games and exercises to teach quality improvement more effectively in virtual learning settings.
- Center for Quality Improvement and Innovation (CQII)
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
- Center for Quality Improvement and Innovation (CQII)
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
- HRSA HIV/AIDS Bureau (HAB)
Training for RWHAP site visit consultants on how to formulate a well-organized site visit report after conducting a comprehensive or technical assistance site visit.