Quality Improvement
Resources 27
Guidelines and Manuals
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HRSA HIV/AIDS Bureau (HAB)February 2019
Tool within the existing RSR portal that allows recipients to enter aggregate data on the HRSA HAB Performance Measures.
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Center for Quality Improvement and Innovation (CQII)February 2018
The CQII Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care.
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Center for Quality Improvement and Innovation (CQII)December 2014
The Training of Consumers on Quality (TCQ) Program targets consumers who seek to be effective quality advocates for their communities with the goal of improving the quality of care.
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Center for Quality Improvement and Innovation (CQII)February 2007
The guide is designed as a tool for those who participate in the TOT Program and are designing trainings on quality improvement in HIV care. It was developed by the former National Quality Center.
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New York State Department of Health AIDS InstituteJanuary 2006
Explains the purpose of the HIVQUAL Model and its Program and Project Cycles and then describes the key tasks for successful completion.
Webinars and Training
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Center for Quality Improvement and Innovation (CQII)April 2019
This webinar took a deeper look at intercultural communication and how it may be a barrier to care.
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Center for Quality Improvement and Innovation (CQII)April 2019
This consumer-focused webinar outlined the basics of data and its importance in quality improvement.
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Center for Quality Improvement and Innovation (CQII)April 2019
Presentation slides comparing the Lean and the Model for Improvement methodologies.
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Center for Quality Improvement and Innovation (CQII)March 2019
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
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Center for Quality Improvement and Innovation (CQII)February 2019
This webinar explored the use of social media as a quality improvement tool and offered a new perspective on keeping patients in care and connecting with consumers.
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Center for Quality Improvement and Innovation (CQII)February 2019
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
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Center for Quality Improvement and Innovation (CQII)February 2019
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
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Center for Quality Improvement and Innovation (CQII)January 2019
Webinar on how to develop and use control charts to examine variations in data.
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Center for Quality Improvement and Innovation (CQII)April 2018
National initiative to reduce health disparities among four disproportionately affected HIV subpopulations--specifically, to increase viral suppression rates and increase local quality improvement capacity.
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Center for Quality Improvement and Innovation (CQII)March 2017
Lesson examining some of the tools available in Lean, a method of quality improvement that wants to maximize customer value and minimize waste.
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Center for Quality Improvement and Innovation (CQII)January 2017
Slide-based guide to help individuals look deeper into their data and truly understand their client population.
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Center for Quality Improvement and Innovation (CQII)June 2016
Skill-building slide-based tutorial to help individuals truly understand the meaning of the numbers with which they are presented on a daily basis.
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Center for Quality Improvement and Innovation (CQII)February 2016
Presentation to help provider staff embrace the notion that treatment of patients is a two-way street.
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HRSA HIV/AIDS Bureau (HAB)March 2015
Training for RWHAP site visit consultants on how to formulate a well-organized site visit report after conducting a comprehensive or technical assistance site visit.
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National Quality CenterJanuary 2015
Online learning on key quality improvement concepts, tailored for consumers of HIV care.
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National Quality CenterApril 2009
Online learning on key quality management concepts.
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New York State Department of Health AIDS InstituteAugust 2006
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
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National Quality CenterAugust 2006
Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers. Disponible en español: Cómo asegurarse de que su atención médica relacionada al VIH sea la mejor posible.
Tools and Job Aids
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National Quality CenterJanuary 2008
Ideas for overcoming barriers to developing sound clinical quality management programs (e.g., unfamiliarity with quality improvement concepts, lack of staff).
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New York State Department of Health AIDS InstituteAugust 2006
Guide on ways an organization can involve consumers in quality.
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New York State Department of Health AIDS InstituteJanuary 2006
Step-by-step process for measuring clinical performance with the goal of improving quality of care:
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New York State Department of Health AIDS InstituteMarch 2002
HIV-specific, validated tool to assess patient satisfaction with HIV primary care.