Center for Quality Improvement and Innovation

HRSA’s Ryan White HIV/AIDS Program Center for Quality Improvement and Innovation (CQII) provides technical assistance on quality improvement to Ryan White HIV/AIDS Program recipients. CQII (formerly the National Quality Center-NQC) has the expert quality improvement consultants with whom many of you have worked. CQII provides face-to-face trainings, TA webinars, and many of the other services you have come to appreciate. 

CQII has a plethora of resources to assist you in meeting your quality improvement requirements.  Our publications are available on line for download as well as the full range of Quality Academy and Consumer Academy tutorials. View our online resources.

CQII's program is modeled after the three components of a good quality management program which is defined by Policy Clarification Notice 15-02: Infrastructure, performance measurement, and quality improvement. HAB’s Clinical Quality Management Bureau is handling the infrastructure and performance measurement.  CQII helps Ryan White HIV/AIDS Programs structure and implement quality improvement projects. The Center is here to help you use your data and implement quality improvement projects. Simply fill out the online technical assistance form and HAB will contact you with next steps. 


Resources formerly found on the on the NQC website have been transferred to the Clinical Quality Management webpage of this site.

CQII: Range of Technical Assistance and Training

This chart illustrates the increasing intensity of the technical assistance and training services provided by the CQII. Services start with information dissemination, escalate to training, then consultation and coaching, and finally development and support of communities of learning.

Contact Information

Project Contacts:

Kevin Garrett, LMSW
Senior Manager
Center for Quality Improvement and Innovation
Clemens Steinbock, MBA
Project Director
Center for Quality Improvement and Innovation

HRSA Contacts:

PO Name
Chep Maritim, RN, MPH, MS, MBA
PO Title
Nurse Consultant, Division of Policy and Data
PO Phone


Funding Mechanism: Cooperative Agreement

Recipient Organization: New York State Department of Health AIDS Institute

Grant number: U28HA30791

Project Period: 7/1/2020 - 6/30/2024