NQC Training of Consumers on Quality (TCQ) Facilitators Manual
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
Resource updated 09/19/2023
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
Resource updated 09/19/2023
Learning module series on billing for Ryan White-funded Community Based Organizations (CBOs) and AIDS Services Organization (ASOs).
Resource updated 08/28/2023
Information for Ryan White-funded CBOs and ASOs on billing, contracting, provider credentialing, and IT issues.
Resource updated 08/28/2023
Information for Ryan White-funded agencies on medical billing, billing staff, revenue cycle management, and operational workflow.
Resource updated 10/05/2023
Information for Ryan White-funded CBOs and ASOs on corporate compliance, audits, and related topics.
Resource updated 08/28/2023
Information for Ryan White-funded CBOs and ASOs covering performance indicators, financial monitoring reports, and related topics.
Resource updated 08/28/2023
Strategic considerations and practical implications of collaborating as an ASO/CBO in the delivery of HIV services.
Resource updated 03/25/2024
Two-part tutorial explaining the concept of variation (fluctuations in data) and its application.
Resource updated 02/05/2024
Module in Training Guide: A Member’s First Planning Cycle explaining how a planning body can work effectively as a group, according to bylaws and other procedures that outlines, for example, working in committees and running meetings.
Team building activity, designed by NASA to help astronauts work as a team to solve complex problems, presented as a training tool for quality improvement teams.
Resource updated 07/20/2020
Module in Training Guide: A Member’s First Planning Cycle explaining the bylaws and other procedures that are legislatively required in order to create a diverse membership with staffing and a clear relationship with the recipient.
Ways to develop and use control charts to examine variations in data in quality improvement work.
Resource updated 08/17/2023
Tool for trainers on designing trainings on quality improvement in HIV care.
Resource updated 09/19/2023
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
Resource updated 04/12/2022
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
Module in Training Guide: A Member’s First Planning Cycle explaining the concept of a comprehensive system of HIV care and planning body roles and tools for creating and maintaining that system of care.
Module in Training Guide: A Member’s First Planning Cycle explaining the data used to guide planning and how to interpret and apply that information in planning.
Review of the National HIV/AIDS Strategy (NHAS) and the role of clinical quality management (CQM) in its implementation.
Resource updated 08/17/2023
Consumer-focused webinar on the basics of data and its importance in quality improvement.
Resource updated 08/17/2023
Video illustration of the resource allocation process which the Boston EMA Ryan White Planning Council conducts annually.
Resource updated 04/18/2024