No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
In response to data that navigating the healthcare system was a key barrier to achieving viral suppression, patient text messaging to patient navigators enabled within the existing system of mobile device appointment reminders and check-ins.
Resource updated 07/28/2020
Event updated 01/18/2024
National Gay Men's HIV/AIDS Awareness Day brings attention to the heavy impact of HIV/AIDS on gay and bisexual men, particularly African American men.
Event updated 01/18/2024
Event updated 01/18/2024
Series of webinars for Ryan White HIV/AIDS Program (RWHAP) agencies, by HRSA's HIV/AIDS Bureau.
Resource updated 03/07/2024
Webinars and other special events by HRSA's HIV/AIDS Bureau.
Resource updated 01/09/2024
Resource updated 05/07/2024
Resource updated 06/06/2024
In response to clinic operation curtailments during COVID-19 lockdowns, telehealth services have expanded across the nation.
Blog updated 01/17/2023
This session reviewed functionality within CAREWare 6 for the ADAP Data Report (ADR).
Resource updated 06/27/2024
Resource updated 03/11/2024
Introduction to the Electronic Handbooks (EHBs) to RECIPIENTS of funding from the RWHAP.
Resource updated 11/01/2023
Review of the Training of Consumers for Quality Plus Program (TCQPlus), which prepares a team of training partners (staff and consumers to conduct quality improvement trainings.
Resource updated 03/14/2023
Resource updated 09/14/2023
Resource updated 09/19/2023
Resource updated 03/12/2024
Blog updated 02/01/2021
Resource updated 02/06/2024
This In Focus is for Ryan White HIV/AIDS Program (RWHAP) funded providers who had an existing account in the RSR Web Application. This document walks providers through the steps in accessing the RSR through the Electronic Handbooks (EHBs).
Resource updated 09/14/2023