No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
People may be able to get or stay covered with Marketplace/off-Marketplace health insurance through a Special Enrollment Period.
Blog updated 01/29/2024
Resource updated 09/14/2023
Resource updated 04/23/2024
Resource updated 10/18/2023
Toolkit for implementing a program to support HIV-positive youth transitioning from adolescent to adult HIV care.
Resource updated 09/19/2023
Blog updated 08/12/2022
Resource updated 02/27/2024
Five sites participating in the SPNS Black Men who Have Sex with Men (BMSM) Initiative are implementing the Youth-focused Case Management model of care to support behavioral health services integration to improve HIV health outcomes. This session will discuss the intervention adaptations to fit local context and population needs and early implementation experiences.
Resource (Conference Presentation) updated 09/14/2023
La sesión 1 del Instituto de Liderazgo se centrará en el liderazgo de las personas con VIH y cubrirá el rol de la participación significativa de las personas con VIH a través de la historia del programa Ryan White. Explorará el liderazgo culturalmente sensible, el liderazgo transformacional y la humildad cultural. Los facilitadores demostrarán las habilidades de liderazgo formales e informales. Las personas con VIH están invitadas a participar.
Resource (Conference Presentation) updated 09/14/2023
The STAR Program, a Ryan White Part C program, initiated a 30-minute, weekly televised TV health magazine that engages the community across multiple social media and television platforms with a focus on health particularly HIV treatment and Prevention, reaching young adults. (https://bit.ly/2EqYQIk).
Resource (Conference Presentation) updated 09/14/2023
The presentation will cover the efficacy of +Love, a five-pronged intervention in New Orleans, involving a dedicated case manager, therapist, peer support, ride service, and text-based alert program that tracks clients' basic needs, mood, and provides medication reminders, in improving the healthcare and treatment satisfaction of young, black men who have sex with men (MSM) with HIV.
Resource (Conference Presentation) updated 09/14/2023
This workshop will explore two sites' (Brooklyn and Detroit) experience with the implementation of an evidence-informed intervention for black men who have sex with men (MSM) with HIV. The project seeks to improve HIV outcomes through the use of a culturally tailored intervention for Black MSM, the Text Messaging Intervention to Improve Antiretroviral Adherence among youth with HIV (TXTXT).
Resource (Conference Presentation) updated 09/14/2023
This presentation will describe two innovative mental health quality improvement initiatives for youth. The presentation will focus on the specifics of delivering brief mental health in-clinic interventions and the development and implementation of youth peer support groups within the pediatric HIV program in the ‘hot spot' of the national HIV epidemic, Washington, D.C.
Resource (Conference Presentation) updated 09/14/2023
Rapid has developed into a core feature of the Dorothy Mann Center HIV care continuum, assuring immediate linkage to expert HIV services, immediate initiation of therapy, and rapid viral suppression. Benefits are present for youth prevention services. Rapid access models are feasible and beneficial for youth HIV care and prevention.
Resource (Conference Presentation) updated 09/14/2023
Become familiar with tools and resources to help identify and reduce viral suppression disparities among key populations living with HIV. This session showcases the activities undertaken by the Ryan White Wellness Center in Charleston, South Carolina, that helped eliminate viral suppression disparities among its young men of color who have sex with men.
Resource (Conference Presentation) updated 09/14/2023
This presentation will review the many roles a clinical pharmacist can play in improving patient care, such as providing medication education, conducting adherence counseling sessions, facilitating transitions in care, providing comprehensive medication chart reviews, and aiding with the formation of complex treatment regimens. Pharmacists' involvement in pre-exposure prophylaxis will also be reviewed.
Resource (Conference Presentation) updated 09/14/2023
This session will examine the components of a successful HIV treatment and care model targeting foreign-born and other vulnerable patient populations. Key elements of the model will be reviewed, including the role of the multidisciplinary, multicultural team, and program infrastructure supporting a regular review of patient data and clinical quality measures.
Resource (Conference Presentation) updated 09/14/2023
Determining effective communication strategies for people with HIV based on young adults (18-35), older adults (36+), and provider's perspective, can help improve engagement in care and health education through a convergent mixed-methods approach.
Resource (Conference Presentation) updated 09/14/2023
This session will give information on the RWHAP SPNS Social Media Initiative (SMI), which used social media and digital technology to improve HIV outcomes for young people. It will provide cross-site outcomes from 10 demonstration sites. Three sites will discuss demonstration models. Resources for replicating the intervention models will be presented.
Resource (Conference Presentation) updated 09/14/2023