Resources for Consumers

The following resources are designed specifically to inspire conversations and educate consumers about health coverage. 

Educational Materials and Handouts

Marketplace Coverage

  • Get Covered for a Healthy Life
    This Q&A is a plain language guide to common questions that RWHAP clients might have about enrolling in health coverage, such as: “Why do I need health insurance?”, “Will insurance pay for my HIV medications?” and “Can I still get services from RWHAP and ADAP?” This resource is also available in Spanish and Haitian Creole

  • Making the Most of Your Coverage
    This resource is intended to help newly enrolled clients get started with using their health insurance benefits. Topics include identifying important health insurance documents, defining key insurance terms, anticipating potential health care costs, knowing where to go for care, and making the most of each medical visit. This resource is also available in Spanish and Haitian Creole.

  • Stay Covered All Year Long
    This resource is designed to help consumers understand what they can do to maintain their health coverage, including paying premiums on time, reporting income and household changes, and what to do if they lose their coverage. This resource is also available in Spanish and Haitian Creole

  • Taxes and Health Coverage
    This tool is designed to help consumers understand the relationship between Marketplace health coverage and taxes and how to reconcile advance premium tax credits (APTCs) through tax filing. 

Medicare Coverage

  • The ABCDs of Medicare Coverage
    This resource helps clients understand the different parts of Medicare (Parts A, B, C, and D) and the difference between Original Medicare and Medicare Advantage plans.

Shareable Media - Print, Social, and Video

Marketplace Coverage

  • My Health Insurance Works for Me - Poster Series
    This poster series is designed to spark conversations about the benefits of enrolling in health insurance, renewing coverage, and staying covered. 
    Enrollment Posters (available in English and Spanish)
    Renewals Posters (available in English and Spanish)
    Stay Covered Posters (available in English, Spanish, and Haitian Creole)

  • "Covered" Video Series
    The “Covered” video series is a collection of short videos for consumers that provides tips for RWHAP clients on how to make the most of their health insurance. Topics include: key health insurance terms, what’s covered by insurance, where to go for care, and how RWHAP and ADAP can help. The “Covered” video series is also available in Spanish

  • Open Enrollment Twitter Toolkit 
    This toolkit compiles adaptable tweets and graphics to promote key Open Enrollment messages and ACE TA Center materials with consumers on Twitter. This resource is updated annually before Marketplace Open Enrollment.