You are here

Webinars

Archived Webinars

  • ACE TA Center Office Hours: Strategies for Open Enrollment Messaging (October 10, 2019)
    Attendees joined ACE TA Center Office Hours for a second opportunity to discuss Open Enrollment messaging strategies, key messages for clients and partners, and how to use multiple communication channels with the ACE TA Center. This was an interactive webinar, so participants brought specific questions about Open Enrollment messaging strategies for their organizations.
  • ACE TA Center Office Hours: Strategies for Open Enrollment Messaging (October 3, 2019)
    Attendees joined ACE TA Center Office Hours to discuss Open Enrollment messaging strategies, key messages for clients and partners, and how to use multiple communication channels with the ACE TA Center team. This was an interactive webinar, so participants brought specific questions about Open Enrollment messaging strategies for their organizations.
  • Basics of Health Coverage Enrollment: Strategies and Resources for New Program Staff (August 21, 2019)
    This annual orientation webinar introduces practical strategies and ACE TA Center tools to staff that are new to engaging, enrolling, and retaining Ryan White HIV/AIDS Program (RWHAP) clients in health coverage. This training webinar is especially useful to program managers, case managers and other staff that conduct outreach, benefits counseling and enrollment activities, as well as the recipient staff that support these programs.

  • Planning Ahead for Open Enrollment: What's New for 2020 (July 16, 2019)  
    In this webinar, learn what your organization can do to streamline workflows to get clients ready for open enrollment, including program planning, partnership development, staff training and client outreach. Presenters also share updates on upcoming changes to enrollment and/or Marketplace health coverage for 2020. Listeners will learn about the importance of timely premium payments, and the relationship between non-payment and a client’s future enrollment eligibility. Relevant ACE TA Center resources will be shared to support these processes. 
  • Helping Clients Understand Tax Filing and Health Coverage (March 14, 2019)  
    In this webinar, learn about the connection between health coverage and taxes for your clients. Learn how to help your clients prepare to file their taxes, including which clients need to file based on their 2018 health coverage and which documents they should gather in preparation to file. The webinar will also walk through the tax credit reconciliation process for clients who received advance premium tax credits through the Marketplace, and explain who qualifies for (and how to obtain) an exemption from health coverage. The webinar will also review an ACE TA Center tool to help clients understand how health coverage affects their tax filing.
  • Everything You Want to Know About Financial Assistance for 2019 Health Plans (October 24, 2018) 
    In this webinar, learn how you can help clients apply for financial assistance to help lower health insurance costs, and the role that taxes play in maintaining eligibility for this assistance. ACE TA Center presenters provided case managers, benefits and enrollment staff, and other RWHAP program staff with an orientation to Premium Tax Credits (PTCs) and Cost Sharing Reductions (CSRs), including information on eligibility requirements for each subsidy. Presenters used case studies to demonstrate how PTCs and CSRs work in practice, and underscore the importance of updating income and household information throughout the year to avoid under- and over-payments. Presenters also explained how the RWHAP, including ADAP, can help clients pay premiums and cost-sharing expenses.
  • Tips and Resources for Enrollment Assisters to Help Enroll People Living with HIV in Health Coverage (September 26, 2018) 
    In this webinar, enrollment assisters (including navigators, certified application counselors, agents and brokers) can learn about the unique health coverage needs of people living with HIV, and financial help available to eligible clients through the Ryan White HIV/AIDS Program (RWHAP), to help these clients enroll into Marketplace health coverage. Presenters from the ACE TA Center and our partner, Community Catalyst, share resources and new enrollment considerations for the upcoming Marketplace Open Enrollment Period. This webinar is intended for assisters who are new to helping people living with HIV enroll into health coverage, as well as enrollment assisters who routinely support RWHAP clients.
  • Basics of Health Coverage Enrollment: Strategies and Resources for New Program Staff  (August 22, 2018) 
    Learn about tools to engage and enroll Ryan White HIV/AIDS Program clients into health care coverage. Find out how to answer consumers’ basic questions and address how they can use their coverage and stay enrolled. While the webinar is designed for staff that are new to consumer enrollment, the strategies presented will be useful to staff of all levels and experience. 
  • Planning Ahead for Open Enrollment: What's New for 2019 (July 18, 2018) 
    Open Enrollment for 2019 Marketplace plans runs from November 1 to December 15, 2018. Learn how your organization can prepare for the 2019 Marketplace Open Enrollment Period, which runs from November 1 to December 15, 2018 in all states. In this webinar, learn how to streamline workflows to get ready for Open Enrollment, including training staff, developing enrollment partnerships, and communicating with clients. Presenters will share important considerations for 2019 plans related to enrollment, affordability, and plan features. Presenters will also share relevant ACE TA Center resources to support Open Enrollment.
  • Get to Know the In It Together Health Literacy Project (June 14, 2018) 
    Better health starts with health literacy! Learn how limited health literacy impacts the health of people living with HIV and how to identify when a client is struggling with health literacy. Presenters from the In It Together Health Literacy Project will share approaches to promote health literacy for your clients and explain how In It Together resources could benefit your community or organization. Along with the ACE TA Center, In It Together is part of the HRSA-supported Health Care Access cooperative agreement.
  • Helping Clients Understand Tax Filing and Health Coverage (March 6, 2018) 
    In this webinar, learn about the connection between health coverage and taxes for your clients. Learn how to help your clients prepare to file their taxes, including which clients need to file based on their 2017 health coverage and which documents they should gather. The webinar will also walk through the tax credit reconciliation process for clients who received advance premium tax credits through the Marketplace, and explain who qualifies for (and how to obtain) an exemption from health coverage. The webinar will also review an ACE TA Center tool to help clients understand how health coverage affects their tax filing.
  • Everything you need to know about Cost Sharing Reductions and Tax Credits in 2017 (November 9, 2017) 
    In this webinar, learn how you can help clients apply for financial assistance to help lower health insurance costs, and the role that taxes play in maintaining eligibility for this assistance. The ACE TA Center will provide case managers, benefits and enrollment staff, and other RWHAP program staff with information about Premium Tax Credits (PTCs) and Cost Sharing Reductions (CSRs), including information on the application process and eligibility requirements for each subsidy. Presenters will use case studies to demonstrate how PTCs and CSRs work in practice, and underscore the importance of updating income and household information throughout the year. Presenters will also explain how the RWHAP, including ADAP, can help clients further reduce costs through premium payment and cost-sharing assistance.
  • Basics of Health Coverage: Enrollment Tools and Resources (August 23, 2017) 
    Do you or your case management staff want to learn about some easy-to-use tools that will help you engage and enroll your Ryan White HIV/AIDS Program clients into health care coverage? Would you like to learn to answer clients' basic questions, and help them use their coverage and stay enrolled? Join us for an introductory webinar for staff that are new to the HRSA-supported Access, Care & Engagement (ACE) TA Center. During this interactive session, the ACE TA Center will share practical strategies and show you new tools to engage, enroll and retain your RWHAP clients in health coverage.
  • Building Consumers' Capacity to Use Their Health Coverage and Stay Enrolled (April 26, 2017) 
    Hear first-hand from a case manager, an ADAP health coverage coordinator and a state HIV program manager as they discuss strategies they use to support case managers, help clients understand their health coverage, and make sure clients are taking the necessary steps to stay enrolled.
  • Engaging Hard-to-Enroll Clients During Open Enrollment (November 17, 2016) 
    Learn why some clients may be particularly hard to enroll in health coverage. ACE TA Center staff describe promising practices to engage hard-to-enroll clients in conversations about coverage and how to document and monitor your engagement with these clients. Learn about where to go for resources to support enrollment of specific populations, including young adults.
  • Supporting Health Coverage Enrollment for Ryan White HIV/AIDS Program Clients (August 10, 2016) 
    In this webinar, learn how to answer clients' basic questions about enrolling in health coverage and staying covered. This introductory presentation is intended for program and health department staff, including case managers, that are new to the HRSA Affordable Care Enrollment (ACE) TA Center. Presenters share unique health coverage needs and concerns of people living with HIV and highlight ACE TA Center tools that can help engage, enroll, and retain clients in health coverage.
  • Health Literacy & Health Insurance Literacy: Helping Consumers Access Care and Use Coverage (July 21, 2016) 
    In this webinar, learn about the importance of health literacy and health insurance literacy for people living with HIV and helping them navigate the health care environment. Case studies and scenarios highlight how providers and staff can help clients understand care and treatment information while engaging them in discussions about their own health goals. Presenters from the ACE TA Center and the HRSA-supported In It Together: National Health Literacy Project for Black Men Who Have Sex with Men share best practices and resources.
  • Tips and Resources to Help Enroll People Living with HIV in Health Insurance (July 8, 2016) 
    Enrollment assisters play an essential role in helping people living with HIV find a health plan that covers their health needs, including critical medications and care for HIV. In this webinar, the Health Resources and Services Administration HIV/AIDS Bureau and the ACE TA Center talk about key considerations and strategies to help support people living with HIV enroll in health coverage programs available through the Affordable Care Act.
  • Connecting Recently Incarcerated People Living with HIV to Health Coverage and Care (June 23, 2016) 
    In this webinar, learn about unique enrollment challenges facing recently incarcerated people living with HIV, such as lack of awareness around coverage termination after release, unfamiliarity with the Ryan White HIV/AIDS Program service delivery system, and balancing the need for healthcare with other pressing needs like housing and employment. This webinar also provides concrete strategies to improve transition planning at the state, program, and client levels.
  • Best Practices to Engage, Enroll, and Retain Ryan White HIV/AIDS Program Clients in Health Coverage (April 27, 2016) 
    In this webinar, learn about best and promising practices - including real experiences from RWHAP recipients - on how to engage, enroll, and retain your clients in health coverage. Speakers highlight how they have implemented best practices at their organizations and lessons learned. The webinar also provides suggestions for implementation and resources available to assist in the process.
  • Access to Health Coverage for Immigrants Living with HIV (January 14, 2016) 
    In this webinar, learn how to talk about health coverage with clients who are living with HIV and immigrated to the U.S. or may have family members in this situation. Expert presenters explain how some immigrants may qualify for Marketplace coverage, depending on their immigration status, and how immigrants can access other federal health care programs. Presenters also share culturally and linguistically competent strategies to help address clients’ fears and concerns about enrolling in health coverage and best practices for the application process, with a focus on preventing data matching inconsistencies. A new tool is introduced.
  • Engagement and Enrollment in Diverse Communities (November 18, 2015) 
    This webinar offers concrete strategies you can use to address enrollment barriers among African American and Latino clients, even in states that have not expanded Medicaid. Two RWHAP service providers serving predominantly African American and Latino clients in Mississippi and Washington DC share their successful strategies for achieving high rates of enrollment and important lessons learned.
  • New tools to help organizations monitor and improve enrollment (October 8, 2015) 
    In this webinar, learn about promising organization-level practices to support engagement, enrollment, and retention of RWHAP clients in health coverage. This webinar introduces two new ACE TA Center tools: 1) A web-based self assessment to help your organization assess and improve current enrollment practices, and 2) A new framework to help RWHAP service providers use data to monitor and improve enrollment activities.
  • Basics of health coverage enrollment for Ryan White HIV/AIDS Program clients (July 22, 2015) 
    In this webinar, learn how to answer your clients' basic questions about enrolling in health coverage and learn about culturally competent strategies for engaging eligible clients that are not yet enrolled, even in states that have not expanded Medicaid. This webinar also highlights ACE TA Center tools that help engage, educate, enroll, and retain clients in health coverage.
  • Access to Health Coverage for Immigrants Living with HIV (January 28, 2015) 
    In this webinar, learn how to talk about health coverage with clients who are living with HIV and newly immigrated to the U.S. or may have family members in this situation. Expert presenters explain how some immigrants may qualify for Marketplace coverage, depending on their immigration status, and how immigrants can access other federal health care programs. Presenters also share culturally and linguistically competent strategies to help address clients' fears and concerns.
  • Trouble keeping track of your clients in the enrollment process? A worksheet to assist them through every step. (July 31, 2014) 
    This webinar focuses on how to use a new enrollment tracking worksheet to help staff keep track of where their clients are in the enrollment process.
  • Are we speaking the same language? Tools to assist with complicated conversations about enrolling in health insurance.  (July 24, 2014) 
    This webinar trains program staff to use two new resources designed to support culturally competent enrollment: a discussion guide and a plain language glossary.
  • Introducing new tools and resources to help enroll people of color living with HIV in health care coverage.  (July 10, 2014) 
    This overview webinar provides grantees and providers with an overview of eight new tools and how they can help staff (enrollment assisters, case managers, etc.) who are enrolling clients of color.
lifted