CQII Learning Lab

The Center for Quality Improvement & Innovation (CQII) has a rich history of actively engaging HRSA Ryan White HIV/AIDS Program-funded recipients/subrecipients and people with HIV in in-person and virtual training efforts to build their quality improvement (QI) capacity. Building upon its rich history, CQII launched a new virtual QI training program, called the QI Learning Lab. It is comprised of multiple independent Labs categorized by QI proficiency level. Browse each of the Learning Labs for an overview, including a description, target audience, how to apply, and access to the curriculum.

Each Lab lasts three months and consists of six 90-minute virtual sessions every two weeks. Each Lab will be offered independently every four months on a pre-determined annual schedule. Participants register for the most relevant Lab based on their individualized training needs. Each Lab is highly interactive and uses a case-based learning approach with real-world HIV examples addressing gaps along the HIV care continuum.

For more information | Concept Paper 
Reach out to the CQII team if you have any questions | [email protected]  
 

Beginner QI 101 Lab

The Beginner QI 101 Learning Lab is designed to familiarize individuals with the basic concepts and practices of QI. The purpose of this Lab is to build the capacity among HIV providers and people with HIV (PWH) using basic QI methodologies, tools, and techniques, and to conduct a QI project at local Ryan White HIV/AIDS Program-funded agencies using facility-level performance data or provided HIV data sets.

Participants of this Learning Lab learn how to:

  • Develop and conduct a basic QI project in their facility using their own performance data or provided HIV data sets
  • Increase individual QI capacity to use basic QI tools and techniques
  • Increase understanding of the external QI mandates and their application, including PCN #15-02
  • Form an agency-specific QI team

Target Audiences

Providers or PWH new to QI; individuals needing a refresher; agencies with low viral suppression rates; and referrals by HIV/AIDS Bureau/CQII

Intermediate QI Lab

The Intermediate QI Learning Lab is designed to further strengthen the QI capacity among Ryan White HIV/AIDS Program-funded providers and people with HIV (PWH) using intermediate QI methodologies, tools, and techniques and to implement a multidisciplinary QI project with measurable improvement goals that benefit local HIV agencies and clients.

Participants of this Learning Lab learn how to:

  • Develop, conduct, and complete a multidisciplinary QI project using local performance data on a topic that focuses on local gaps along the HIV care continuum and is relevant to the agency
  • Conduct a data drill using facility-level performance data
  • Complete a storyboard of the QI project by showing performance data over time, completed PDSA Cycles, and impact/evaluation of the improvement efforts

Target Audience

Providers or PWH with a basic understanding of QI; familiarity with the Model for Improvement and PDSA Cycles; and routine access to their own performance data for their QI project

  • Dates: To be announced in 2022 
  • Apply: To be announced in 2022 
  • Curriculum: To be announced in 2022 
  • Contact: [email protected]

Advanced QI Lab

The Advanced QI Learning Lab reinforces the implementation of robust QI projects with clear documentation of measurable improvements that result in improved viral suppression or other health outcomes. Over time, this Learning Lab builds a cadre of effective QI leaders in the provider and PWH community with advanced QI skills.

Participants of this Learning Lab learn how to:

  • Successfully complete their own QI project while leading a QI team
  • Apply QI principles and models
  • Demonstrate an understanding of each step in the QI project process through peer exchange of use of QI tools
  • Document the team’s QI project via DMAIC Project Charter and storyboards
  • Achieve their improvement goals

Target Audience

Providers or PWH with strong QI proficiency; responsibility for the implementation of local QI projects; past successful experience in applying QI principles and methodology to improving patient care

Expert QI Lab (to be launched in 2022)

The Expert QI Learning Lab is designed to enable Ryan White HIV/AIDS Program-funded providers and people with HIV (PWH) to enhance their already high QI competencies and apply their expertise in managing communities of learning (i.e., collaboratives, regional groups, cross-agency QI partnerships) and in coaching other HIV providers across a network of subcontractors.

Participants of this Learning Lab will learn how to:

  • Develop a personalized improvement plan to set individual QI goals
  • Develop or update a work plan for an upcoming or existing community of learning (e.g., collaborative, regional group, cross-agency QI partnership)
  • Build knowledge and experience conducting virtual/in-person QI exercises that increase interactivity to build QI capacity

Target Audience

Providers or PWH with demonstrated high QI proficiencies; past experiences in successfully managing QI projects; familiarity of working with HIV providers across a network (i.e., Part A, Part B) or region (i.e., Regional Group); ideally, participants have extensive QI coaching experiences

  • Dates: To be announced in 2022 
  • Apply: To be announced in 2022 
  • Curriculum: To be announced in 2022 
  • Contact: [email protected]

Experience-based Co-Design (EBCD) QI Lab

The Experience-based Co-Design (EBCD) QI Learning Lab is designed to build capacity among people with HIV (PWH) and Ryan White HIV/AIDS Program-funded providers to utilize a modified experience-based co-design methodology to understand and improve the experience of HIV care and services, by both those who provide care and receive care.

Training teams of this Learning Lab learn how to:

  • Identify change ideas through modified EBCD methods to improve patient and provider experiences
  • Build stronger partnerships between providers and PWH and strengthen QI projects and initiatives, which further impact and improve HIV-related healthcare outcomes and services
  • Conduct qualitative interviewing to better understand patient and staff experiences during care and utilize methodologically appropriate coding qualitative interviews and data to identify key themes
  • Synthesize and present qualitative findings to stakeholders on the experience of the process area of focus
  • Identify key touchpoints and ideas for change to foster improvement in the experience of receiving and giving care in the process area of focus
  • Create a more equitable and inclusive quality improvement method using modified EBCD in RWHAP-funded agencies

Target Audience

Training teams that are comprised of PWH and providers in the same agency that has a foundation of working with PWH around QI; past TCQPlus graduates; and referrals by HIV/AIDS Bureau/CQII 

  • Dates: To be announced soon 
  • Apply: To be announced soon 
  • Curriculum: To be announced soon 
  • Contact: [email protected]