Webinar archives on clinical quality management.
- Using Graphs to Analyze and Share Performance Data
October 2023 - Effective Communication Skills for Quality Leaders: Why Understanding Your Audience is Critical to the Success of Your Quality Improvement Initiatives
September 2023 - Using Quality Improvement to Improve Staff Satisfaction
July 2023 - All About The Thinking Six Hats
June 2023 - Designing an Automated Disparities Calculator
May 2023 - Joy in Workplace
April 2023 - The Psychology of Change: Understanding the Human Side of Change to Advance and Sustain Improvement
March 2023 - A Celebration of our 2022 CQII Quality Award Winners
February 2023 - What Can We Do to Improve Equity? A Debate
January 2023
What clinics can do to improve health equity. - Driving to Improvement: Using the Driver Diagram for Quality Improvement
December 2022
Review of the use of a driver diagram in quality improvement. - Systems Thinking: Applying the Lens of Profound Knowledge to QI
November 2022
Variables that impact success of change and how to apply QI to make improvements. - Constructing the Fishbone Diagram
October 2022
Use of the fishbone diagram in clinical quality management. - Engaging Leaders in CQM and Quality Improvement
September 2022
Presentation on how to engage leaders in CQM & Quality Improvement. - Quality Improvement & Implementation Science
August 2022
Presentation on Quality Improvement and Implementation Science. - Root Cause Analysis for Quality Improvement
July 2022
Using root cause analysis for QI. - Making Lean Personal
June 2022
Making Lean Personal and banishing waste in your organization. - Sustaining Outcomes and Programs - 2022
May 2022 - Ways to sustain the gains made in an agency's QI efforts.
- Lean Webinar Part II
April 2022
Value Stream Maps from a Lean perspective. - Lean Webinar Part I
March 2022
Process flow from a Lean perspective - Health Numeracy
February 2022
Ways to help consumers under numeric-based information you give them. - Useful Quality Improvement Tools, Volume 2
January 2022
A continuation of our exploration of QI tools.
Addressing Implicit Bias Through Quality Improvement
January 2022
Implicit bias and its impact on healthcare delivery. - 2021 Quality of Care Award Winners Presentation
December 2021
Introduction to outstanding examples of quality improvement efforts and of leadership - Implementing Change Packages and Interventions
June 2021
The concept of change packages and their use in quality improvement. - Process & Step Metrics in a Value Stream Map
June 2021
The Lean Value Stream Map (VSM), and its components. - Process Flow: Mapping and Analysis
June 2021
Flow mapping using Lean concepts--the first of a two part series.. - Driver Diagrams, Part II
May 2021
Recipient-provided driver diagrams. - Driver Diagrams, Part I
April 2021
How to properly construct a driver diagram. - Tool Time!
March 2021
How to properly use some of the seven tools of quality. - Choosing an Improvement Project
October/December 2020
Series of four lessons on the major steps in selecting and conducting a QI project using the Model for Improvement and PDSA Cycles. - CQII Disparities Calculator
December 2020
Use of this power analytic tool to help you define if, and where, health disparities exist in your client base. - Experience-based Co-design
November 2020
Review of this quality improvement methodology to build capacity among your program staff and clients to understand and improve care. - How to Best Track and Measure Your QI Project Using Intermediate Measures
September 2020
Instruction in the use of advanced tools for your QI project. - Learn about QI Tools You Might Not Have Ever Used Before
September 2020
Instruction in the use of advanced tools for your QI project. - Learn What CQII Offers
August 2020
Learn about the services and resources CQII offers. - PWH Involvement in Case Conferencing
September 2020
How quality management teams benefit can enhance their efforts by incorporating PWH into QI projects to enhance outcomes. - Successes of Consumer Engagement in the end+disparities ECHO Collaborative
June 2020
The successful use of the voice of consumes in this collaborative. - Sustaining Outcomes and Programs - 2020
April 2020
What is needed to sustain your quality improvement gains. - The Role of Persons with HIV in Quality Improvement in Ending the HIV Epidemic
January 2020
The role people with HIV can play in quality improvement and advancing the goals of nationwide agendas. - Using the Continuum of Care as an Improvement Tool
January 2020
How to use the care continuum as a quality improvement tool>. - Using Teams in Quality Improvement
January 2020
Teams and their usefulness in your clinical quality management program. - Histogram Learning Lab
November 2019
The use of histograms and instruction into building a proper histogram. - The Role of Quality in the National HIV/AIDS Strategy
June 2019
A deeper look at the progress of the NHAS and how consumers can be involved with implementing the NHAS through CQM. - Intercultural Communication and its Effect on Quality Management
April 2019
A deeper look at intercultural communication and how it may be a barrier to care. - Understanding Data - A Consumer Perspective
An introduction to the different types of data used in QI work and a brief introduction to terms and concepts. - Lean v. the Model for Improvement
March 2019
A critical look at how the methodologies of Lean and the Model for improvement are similar and differ. - Utilizing Social Media as a QI Tool
February 2019
The use of social media as a quality improvement tool. - HIV-related Stigma in Healthcare Settings
January 2019
The effect of stigma in the healthcare setting and how it impacts the care and treatment consumers receive. - Understanding Variation and the Tools Used to Identify It
January 2019
How variation can impact your quality improvement work, its two types, and using control charts to identify variation. - Lean Tools
May 2009
Review of various Lean tools. - Health Numeracy
May 2009
Understanding the meaning of the numbers people are presented with on a daily basis. - Impacting the Cascade: Driling Down Data to Improve Patient Care
May 2009
Slide-based guide to help individuals look deeper into their data and truly understand their client population. - Consumer and Provider Shared Decision-Making in Health Care
May 2009
Review to help provider staff embrace the notion that treatment of patients is a two-way street.
