Publication on clinical quality improvement, primarily developed under the auspices of the former National Quality Center, now called the Center for Quality Improvement and Innovation.
Consumer Publications
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Making Sure Your HIV Care is the Best It Can Be: A Consumer Quality of Care Training Workshop
Facilitator guide to train consumers to understand performance data and empower them to partner with their health care providers.
Disponible en español: Cómo asegurarse de que su atención médica relacionada al VIH sea la mejor posible. -
Making Sure HIV Patient Self-Management Works: A Training Workshop for HIV Care Providers
Curriculum with interactive exercises to train HIV providers to support patients as they advocate for their clinical care, enabling them to play a pivotal role in their care. -
A Guide to Consumer Involvement: Improving the Quality of Ambulatory HIV Programs
Guide on ways an organization can involve consumers in quality.
Cross Part Collaboration
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Guide to Conducting a Virtual Quality Improvement Collaborative
The purpose of this Guide is to describe key steps in implementing a virtual learning collaborative focused on clinical ambulatory care settings and tips for coordinating a successful virtual community of practice. -
Cross-Part Quality Management Guide - Using Collaboratives across Ryan White Funding Streams to Improve HIV Care
Guide to help RWHAP agencies in a particular region/state collaborate on quality management efforts via a learning collaborative, which is an initiative in which teams of providers come together to study and apply quality improvement methodology to a focused topic area. -
Planning and Implementing a Successful Learning Collaborative: Guide to Build Capacity for Quality Improvement in HIV Care
Guide to help HIV providers to lead a learning collaborative designed to improve the quality of HIV care.
Working with Consumers
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NQC Training of Consumers on Quality (TCQ) Facilitators Guide
Facilitator manual to build capacity of people with HIV to actively participate in quality improvement activities. -
Patient Satisfaction Survey for HIV Ambulatory Care
HIV-specific, validated tool to assess patient satisfaction with HIV primary care. -
Making Sure HIV Patient Self-Management Works: A Training Workshop for HIV Care Providers
Curriculum with interactive exercises to train HIV providers to support patients as they advocate for their clinical care, enabling them to play a pivotal role in their care. -
A Guide to Consumer Involvement: Improving the Quality of Ambulatory HIV Programs
Guide on ways an organization can involve consumers in quality.
Capacity Building
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Virtual Game Guide
The CQII Virtual Game Guide was designed to make over 25 games and exercises more broadly available to teach quality improvement more effectively in virtual learning settings. -
NQC Training of Quality Leaders Guide: Facilitator Manual to Build Capacity of HIV Providers to Lead Quality Management Activities
Guide to build the individual capacity of quality managers and those who direct clinical quality management programs to effectively lead quality improvement activities, including skills building on facilitation and addressing team dynamics. -
NQC Training-of-Trainers Guide: Facilitator Manual to Train HIV Providers on Quality Management
Training-of-Trainer (TOT) guide to build the capacity of trainers to in turn deliver trainings on for quality improvement in HIV care. -
Partnering with Subcontractors to Improve HIV Care
Tool to help RWHAP recipients develop robust partnerships with recipients and their subcontractors in order to meet funding requirements for clinical quality management. -
Building Capacity of Statewide Quality Management Programs - NQC Guide for Ryan White HIV/AIDS Program Part B Grantees
Ideas for overcoming barriers to developing sound clinical quality management programs (e.g., unfamiliarity with quality improvement concepts, lack of staff). -
NQC Action Planning Guide for Quality Improvement
Ideas on how to take a quality management plan and put it into action. -
Measuring Clinical Performance: A Guide for HIV Health Care Providers
Step-by-step process for measuring clinical performance with the goal of improving quality of care. -
The Game Guide: Interactive Exercises for Trainers to Teach Quality Improvement in HIV Care
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings. -
HIVQUAL Workbook
The HIVQUAL Workbook is based and structured on the HIVQUAL Model and its Program and Project Cycles. Workbook content explains the purpose of each cycle and then describes the key tasks for its successful completion.
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HIVQUAL Group Learning Guide
Revised in 2006, this Guide offers one approach to constructing the clinical quality management program.