Eligibility determination is a process of collecting information from an individual in order to provide access to appropriate sources of health insurance, services, and other benefits. Such determinations take place at initial intake but also at periodic intervals (recertification) to verify any changes in eligibility status. Ryan White HIV/AIDS Program eligibility determination and enrollment processes help ensure:

  • Alignment of individuals with appropriate services and benefits under public and private health insurance and other service programs (e.g., substance abuse treatment, housing, social services).
  • Coordination of benefits to maximize coverage while avoiding inappropriate coverage and payments.
  • Compliance with program requirements (e.g., income eligibility, health status eligibility, Ryan White payer of last resort).

The Ryan White eligibility determination processes contain a collection of information on multiple criteria:

  • HIV status
  • Income (set as a percentage of federal poverty guidelines)
  • Residency, and eligibility/enrollment in other health insurance programs 

The Eligibility Determination processes are being enhanced via online systems that interface with insurance Marketplace systems established under the Affordable Care Act.

Resources 8



Conference Presentations

UT Southwestern Medical Center
Jeremy Chow, Gwendolyn Martin, Piper Duarte
2022 National Ryan White Conference on HIV Care & Treatment
California Department of Public Health
Genevieve Kray, Ann Nakamura, Kelly Wu
2022 National Ryan White Conference on HIV Care & Treatment
Arizona Department of Health Services
Ricardo Fernandez
2020 National Ryan White Conference on HIV Care & Treatment
Hillsborough County Board of County Commissioners
Aubrey Arnold D, Onelia Pineda, Jesse Thomas
2020 National Ryan White Conference on HIV Care & Treatment

Technical Assistance

  • Capacity building for the RWHAP community to navigate the changing health care landscape and help people with HIV to access and use their health coverage to improve health outcomes. Project period: 2022-2025.