Eligibility determination is a process of collecting information from an individual in order to provide access to appropriate sources of health insurance, services, and other benefits. Such determinations take place at initial intake but also at periodic intervals (recertification) to verify any changes in eligibility status. Ryan White HIV/AIDS Program eligibility determination and enrollment processes help ensure:

  • Alignment of individuals with appropriate services and benefits under public and private health insurance and other service programs (e.g., substance abuse treatment, housing, social services).
  • Coordination of benefits to maximize coverage while avoiding inappropriate coverage and payments.
  • Compliance with program requirements (e.g., income eligibility, health status eligibility, Ryan White payer of last resort).

The Ryan White eligibility determination processes contain a collection of information on multiple criteria:

  • HIV status
  • Income (set as a percentage of federal poverty guidelines)
  • Residency, and eligibility/enrollment in other health insurance programs 

The Eligibility Determination processes are being enhanced via online systems that interface with insurance Marketplace systems established under the Affordable Care Act.

Resources 6

Webinars and Training

Tools and Job Aids

Reports and Best Practices


    Tools to assist ADAPs with benefits management activities to help clients obtain and maintain access to private and public insurance.

Technical Assistance

  • Capacity building for the Ryan White HIV/AIDS Program (RWHAP) community to navigate the changing health care landscape and help people with HIV to access and use their health coverage to improve health outcomes.