Telehealth is the provision of medical services at a distance via technology. Telehealth has been around for several decades and includes a wide range of methods (e.g., phone, video conferencing, text messaging, mobile apps). Telehealth is used for clinician/client appointments as well as clinician-to-clinician consultations. Telehealth can help break down challenges like transportation and patient stigma fears over going to an HIV care site. 

Learn more at and HRSA Telehealth Programs

Resources 4

Webinars and Training

Reports and Best Practices


  • AETC National Coordinating Resource Center (NCRC)

    HIV clinical training resources for the AIDS Education and Training Centers (AETC) Program (e.g., library of tools by topic and populations, calendar of events, directory of AETCs, clinician consultation resources). Discover AETC EHE resources for clinicians.

  • HRSA Bureau of Primary Health Care (BPHC)

    The HITEQ Center is a National Training and Technical Assistance center developed and operated by JSI and Westat, under contract to the Bureau of Primary Health Care, to support health centers in full optimization of their EHR/Health IT systems.

Conference Presentations

Meharry Community Wellness Center
Vladimir Berthaud, Michael Caldwell, Livette Johnson, Toni Hall
2022 National Ryan White Conference on HIV Care & Treatment
Boston Public Health Commission
Katie Keating, Austin Hanna, Fabiola Catulle
2022 National Ryan White Conference on HIV Care & Treatment
AIDS Institute
Nova West, Daniel Belanger, Nicole Fera, Courtney Ahmed, Zeenath Rehana
2022 National Ryan White Conference on HIV Care & Treatment
Marty Player, Nicole Cooper, Darin King, Vanessa Diaz
2022 National Ryan White Conference on HIV Care & Treatment
Nebraska Medicine
Nada Fadul, Nichole Regan, Laura Krajewski
2022 National Ryan White Conference on HIV Care & Treatment

Technical Assistance

  • TAP-in supports the 47 EHE jurisdictions funded by HRSA to strengthen their EHE work plans, promote cross-jurisdictional learning, and ensure jurisdictions have access to the resources they need. Project period: 2020-2025.

  • The AETC Program offers clinician education and tailored capacity-building assistance. Project period: 2019-2024.
  • Initiative documenting best practice strategies and interventions that have been shown to improve HIV outcomes in a "real world" setting and can be replicated by other programs. Project period: 2021-2024.
  • HRSA SPNS project applying the implementation science framework to identify innovative HIV interventions for three priority populations (people with substance use disorder, sexual minority youth, people involved in criminal justice system) and use of telehealth. Project period: 2021-2025.
  • Identify and maximize the use of telehealth strategies that are most effective in HIV care. Project period: 2022-2025.