No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Interventions tested and implemented under the end+disparities ECHO Collaborative.
Resource updated 08/29/2023
Activities and tools used to conduct the end+disparities ECHO Collaborative quality improvement initiative.
Resource updated 09/19/2023
Resource updated 09/19/2023
Webinar hosted by CQII consumer consultants reviewing their involvement in the End+Disparities ECHO Collaborative.
Resource updated 08/25/2022
Resource updated 09/14/2023
Resource updated 06/17/2024
Staff will present a population-based, data-driven approach to the Minority AIDS Initiative (MAI) funding designed to improve program engagement and retention to reduce health disparities and maximize health outcomes. Presenters will review methods to facilitate replication of the model in other Ryan White programs.
Resource (Conference Presentation) updated 09/14/2023
UCLA Family AIDS Network, a Ryan White Part D recipient, will present its new Women and HIV bilingual education video series covering the topics of mental health and pregnancy. The videos are an educational tool and innovative way organizations can encourage authentic, genuine, and holistic conversations between consumers and providers.
Resource (Conference Presentation) updated 09/14/2023
This workshop will describe how the Los Angeles Area AETC developed an inter-professional practice (IPP) program with the Charles Drew NP program, USC’s School of Pharmacy, UCLA’s School of Medicine, and the West LA’s psychiatric residency program -- along with five Ryan White clinics -- to help develop the next generation of HIV teams.
Resource (Conference Presentation) updated 09/14/2023
Learn about best practices for improving the quality of oral healthcare from a tested delivery model at Grady Health System. A presentation on HAB's performance measures for oral health and the utilization of data to improve care will also be shared.
Resource (Conference Presentation) updated 09/14/2023
HIV care measures for people with HIV enrolled in the Massachusetts AIDS Drug Assistance Program (ADAP) were compared to people with HIV not currently enrolled; results indicate that enrollees have higher frequencies of engagement and retention in care and viral suppression. Evaluation of the data provides insight that enhances programming and service delivery to reduce health disparities.
Resource (Conference Presentation) updated 09/14/2023
The STAR Program, a Ryan White Part C program, initiated a 30-minute, weekly televised TV health magazine that engages the community across multiple social media and television platforms with a focus on health particularly HIV treatment and Prevention, reaching young adults. (https://bit.ly/2EqYQIk).
Resource (Conference Presentation) updated 09/14/2023
The presentation will cover the efficacy of +Love, a five-pronged intervention in New Orleans, involving a dedicated case manager, therapist, peer support, ride service, and text-based alert program that tracks clients' basic needs, mood, and provides medication reminders, in improving the healthcare and treatment satisfaction of young, black men who have sex with men (MSM) with HIV.
Resource (Conference Presentation) updated 09/14/2023
This workshop will explore two sites' (Brooklyn and Detroit) experience with the implementation of an evidence-informed intervention for black men who have sex with men (MSM) with HIV. The project seeks to improve HIV outcomes through the use of a culturally tailored intervention for Black MSM, the Text Messaging Intervention to Improve Antiretroviral Adherence among youth with HIV (TXTXT).
Resource (Conference Presentation) updated 09/14/2023
Trauma, stigma, and addiction rob us of our human identity. Spirituality is a universal human experience that touches us all. However, we leave the discussion of spiritual beliefs out of our treatment plans and leadership directives. Join us as we explore the connections among trauma, recovery, health, and spirituality, and learn ways to transform our practices and programs.
Resource (Conference Presentation) updated 09/14/2023
In this interactive workshop, participants will learn real-world strategies to effectively apply quality improvement methodologies to mitigate HIV disparities. Workshop attendees will be introduced to the end+disparities ECHO Collaborative, the largest virtual community of practice of its kind. A panel of presenters will share their improvement interventions combating health disparities.
Resource (Conference Presentation) updated 09/14/2023
This session will explain how Texas collects gender identity data for people with HIV and will examine disparities in care and health outcomes for transgender Texans living with HIV with an additional focus on the Latinx and black communities in order to understand how to better meet the needs of transgender people with HIV.
Resource (Conference Presentation) updated 09/14/2023
This session will describe how the integration of a patient navigator program and a Management Information System led to increased rates across the HIV continuum of care in a single-provider clinic in El Paso, Texas.
Resource (Conference Presentation) updated 09/14/2023
This 101 session will provide a broad overview of unstable housing, homelessness, and their impact on health outcomes. Participants will gain a basic understanding of why and how RWHAP recipients should consider integrating housing resources into their systems of care.
Resource (Conference Presentation) updated 09/14/2023