NQC Training of Consumers on Quality (TCQ) Facilitators Manual
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
Resource updated 09/19/2023
Manual for trainers to use in conducting the TCQ Program to prepare consumers take part in quality improvement efforts in HIV care agencies.
Resource updated 09/19/2023
Two-part tutorial explaining the concept of variation (fluctuations in data) and its application.
Resource updated 02/05/2024
Module in Training Guide: A Member’s First Planning Cycle explaining how a planning body can work effectively as a group, according to bylaws and other procedures that outlines, for example, working in committees and running meetings.
Team building activity, designed by NASA to help astronauts work as a team to solve complex problems, presented as a training tool for quality improvement teams.
Resource updated 07/20/2020
Module in Training Guide: A Member’s First Planning Cycle explaining the bylaws and other procedures that are legislatively required in order to create a diverse membership with staffing and a clear relationship with the recipient.
Combined Model for Improvement and PDSA Cycle worksheet.
Resource updated 09/19/2023
Best practices for delivery of HIV/AIDS care to transgender persons, covering such topics as health literacy, communication and language, and mistrust and stigma. Includes literature review and bibliography.
Resource updated 09/20/2021
Ways to develop and use control charts to examine variations in data in quality improvement work.
Resource updated 08/17/2023
Tool for trainers on designing trainings on quality improvement in HIV care.
Resource updated 09/19/2023
Facilitator Manual for those who participate in the TCB Program and those who strive to lead activities to improve HIV care.
Resource updated 04/12/2022
A deep look at intercultural communication and how it may be a barrier to care.
Resource updated 08/17/2023
Module in Training Guide: A Member’s First Planning Cycle explaining the concept of a comprehensive system of HIV care and planning body roles and tools for creating and maintaining that system of care.
Module in Training Guide: A Member’s First Planning Cycle explaining the data used to guide planning and how to interpret and apply that information in planning.
Review of the National HIV/AIDS Strategy (NHAS) and the role of clinical quality management (CQM) in its implementation.
Resource updated 08/17/2023
Consumer-focused webinar on the basics of data and its importance in quality improvement.
Resource updated 08/17/2023
Overview of HIV stigma in the U.S. and ways to address stigma and discrimination.
Resource updated 08/17/2023
Exploration of the use of social media as a tool for quality improvement, to help patients remain in care, and connect with consumers.
Resource updated 08/17/2023
Resources for use in the TQL Program including the Facilitators Guide, slide sets and the handouts used in the training.
Resource updated 10/11/2019
Comparison of the methodologies for Lean and the Model for Improvement.
Resource updated 08/17/2023
Strategies to improve recruitment and retention of new PC/PB members.
Resource updated 01/05/2024