Common Questions and Suggested Responses for Engaging Clients in Health Coverage
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
A guide to provide RWHAP staff with sample language to use when addressing client concerns.
Resource updated 09/19/2023
Resource updated 10/31/2023
Resource updated 09/19/2023
TRAX resources, which help RWHAP providers create the RSR client-level data file.
Resource updated 06/13/2024
Use esta guía de referencia rápida para explicar términos y frases confusas y aumentar la comprensión del cliente sobre los términos técnicos comunes usados durante el proceso de inscripción.
Resource updated 09/19/2023
Esta guía puede ayudar a los proveedores RWHAP a hablar con sus clientes sobre la nueva cobertura de salud. La guía provee ejemplos de cómo responder a las preocupaciones de los clientes sobre el acceso y posibles cambios de proveedor o cobertura. También, incluye ejemplos de respuestas que reconocen y responden a las inquietudes de los clientes que no confían en el sistema de salud, o que pueden estar preocupados por el impacto de la inscripción en el estatus migratorio de sus familiares. This guide can help RWHAP providers start talking with their clients about new health coverage.
Resource updated 09/19/2023
Results of a needs assessment to help define training and technical assistance services for RWHAP in linking eligible clients to Affordable Care Act health coverage options.
Resource updated 09/14/2023
This download package includes the RSR XML Schema Implementation Guide, Screenshots, and XML Schema Definition Files.
Resource updated 09/19/2023
Resource updated 12/21/2023
This series of videos covers the fundamental concepts behind the Ryan White Services Report (RSR) for new and experienced grantees.
Resource updated 01/29/2024
Answers to questions about the RSR--newbies, experienced submitters with data quality issues, or IT staff members responsible for creating the RSR client-level data file.
Resource updated 03/06/2024
Advice for RWHAP grant recipients who have multiply-funded subrecipients.
Resource updated 09/14/2023
Quick reference glossary with plain language explanations of health care enrollment terms and phrases for HIV providers.
Resource updated 09/19/2023
Table for use by providers in creating their Ryan White Services Reports (RSRs) from their electronic health records (EHR)--specifically, to crosswalk EHR and RSR data elements.
Resource updated 09/19/2023
Are you working with immigrants living with HIV who need health coverage?
Resource updated 05/29/2024
Review of how to access and navigate the contract information stored in the Grantee Contract Management System (GCMS).
Resource updated 09/14/2023
Ways to structure your work flow to connect activities related to engagement and enrollment in health coverage.
Resource updated 10/05/2023
Resources for enrollment assisters that are new to helping people with HIV enroll in health coverage.
Resource updated 09/26/2023
Insights for Enrollment Assisters, Navigators and Certified Application Counselors to help people with HIV find health plans that cover their needs.
Resource updated 09/19/2023
Join the Data Integration, Systems, and Quality (DISQ) and Ryan White Data Support for upcoming webinars, or view recent archived webinars. Webinars are generally archived and available online within a week.