No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Event updated 01/18/2024
National Gay Men's HIV/AIDS Awareness Day brings attention to the heavy impact of HIV/AIDS on gay and bisexual men, particularly African American men.
Event updated 01/18/2024
Event updated 01/18/2024
Resource updated 08/28/2023
Webinars and other special events by HRSA's HIV/AIDS Bureau.
Resource updated 01/09/2024
Resource updated 02/28/2024
Blog updated 01/07/2021
In response to clinic operation curtailments during COVID-19 lockdowns, telehealth services have expanded across the nation.
Blog updated 01/17/2023
Review of the Training of Consumers for Quality Plus Program (TCQPlus), which prepares a team of training partners (staff and consumers to conduct quality improvement trainings.
Resource updated 03/14/2023
Webinar hosted by CQII consumer consultants reviewing their involvement in the End+Disparities ECHO Collaborative.
Resource updated 08/25/2022
Resource updated 09/19/2023
Resource updated 08/17/2023
Resource updated 09/14/2023
Resource updated 03/15/2023
Telepsychiatry has proven to provide better access and higher-quality care to patients who need psychiatric care as well as for those who have varying circumstances that make it difficult to engage in this service. Vivent Health has successfully integrated telepsychiatry within its medical home model. With two different service delivery methods, this presentation will look at the benefits of telepsychiatry for people with HIV, as well as the unique delivery methods Vivent Health provides in Wisconsin and Colorado.
Resource (Conference Presentation) updated 09/14/2023
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
Three case studies about success strategies needed for different regional recipients: the Iowa Department of Public Health and the Part A programs of Dallas, Texas, and Paterson, N.J. Each program will detail how it used an online evidenced-based approach to improve its response to the epidemic.
Resource (Conference Presentation) updated 09/14/2023