RWHAP Data Support

RWHAP Data Support responds to questions for the RSR, ADR, HIVQM, PTR, AETC, DSR, GCMS,  and the EHE Triannual Module.

Contact RWHAP Data Support

Phone: 1-888-640-9356
Hours: 10am-6:30pm ET, M-F
Email: RyanWhiteDataSupport

General Information

Data Support offers TA and support to the RWHAP community on the following data report submissions:

• Ryan White Services Report (RSR)
• Program Terms Reports (PTR) [Allocations Report and Expenditures Report]
• Grantee Contract Management System (GCMS)
• ADAP Data Report (ADR)
• Dental Services Report (DSR)
• AIDS Education and Training Centers (AETC) reports
• Ending the HIV Epidemic (EHE) Triannual Report
• HIV Quality Measures Module (HIVQM)

Technical Assistance

RWHAP Data Support is on hand to guide RWHAP recipients/subrecipients through the details of reporting, including:

• Interpretation of the RSR Instruction Manual and HAB’s reporting requirements
• Allowable responses to data elements of the RSR Grantee Report, Provider Report, and client-level file
• Policy questions related to the data reporting requirements
• Data-related validation questions
• Recipient-provider relationships and the implications for data reporting

RWHAP Data Support can assists recipients/subrecipients with:

• Setting up Grantee Report contract lists in the RSR Web System
• Amending Grantee Reports after the final Grantee Report submission deadline
• Requests to return Provider Reports to ‘Working’ status in the RSR Web System
• Requests for provider registration codes
• Adding a new organization to the RSR Web System provider directory
• Requests to un-duplicate agencies in the RSR Web System provider directory

Training Services

In addition to offering assistance over the phone and via email, Data Support provides training on the submission of reports through regularly scheduled webinars, which will be listed on the Calendar.