Effective Communication Skills for Quality Leaders: Why Understanding Your Audience is Critical to the Success of Your Quality Improvement Initiatives
Resource updated 10/10/2023
Resource updated 10/10/2023
Resource updated 02/26/2024
This webinar aims to reintroduce participants to an accessible and captivating method for gathering qualitative patient experience data—patient journey mapping. Attendees will gain insights into the process of constructing patient journey maps collaboratively within their communities.
By the end of the webinar, participants will be able to:
Event updated 10/23/2023
El propósito de este webinar es explorar la efectiva utilización de estrategias de conocimiento en salud para promover y aumentar la participación de personas con VIH en actividades de atención médica y planificación comunitaria. Los participantes obtendrán conocimientos prácticos sobre cómo aprovechar el conocimiento en salud para fomentar una participación activa.
Al final del webinar, los participantes serán capaces de:
Event updated 10/23/2023
Resource updated 10/31/2023
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Resource updated 04/30/2024
Resource updated 07/25/2023
Resource updated 07/25/2023
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Resource updated 06/03/2024
Resource updated 05/01/2024
Guide for facilitators to introduce interactive learning experiences during quality improvement trainings.
Resource updated 03/12/2024
TA/training for RWHAP agencies to improve the quality of HIV/AIDS care they provide. Project period: 2020-2024.
RWHAP Technical Assistance Provider updated on 05/02/2024
Implementation and evaluation of evidence-informed interventions to reduce HIV-related health disparities and improve health outcomes. Focus on transgender women, Black MSM, behavioral health integration, addressing trauma. TA provided to 26 RWHAP agencies. Project period: 2017-2022.
RWHAP Technical Assistance Provider updated on 03/04/2024
Interactive online training sessions to guide HIV care providers through fundamental concepts in quality improvement and teach skills to develop quality management plans.
Resource updated 02/05/2024
Skills-building on making organizational change as part of a quality management plan.
Resource updated 05/09/2024
Tutorial on reviewing the skill set of your agency and the capabilities and skills of leaders who are committed to quality and achieving quality improvement success.
Resource updated 02/05/2024