No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
A designated medication planner nurse worked with patients to improve adherence/compliance to antiretroviral therapy, utilizing a medication planner provided to patients on a weekly basis.
Resource updated 04/14/2021
Resource updated 08/28/2023
Webinars and other special events by HRSA's HIV/AIDS Bureau.
Resource updated 01/09/2024
Resource updated 10/26/2021
Resource updated 05/18/2021
Resource updated 03/15/2023
Resource updated 09/19/2023
HIV care measures for people with HIV enrolled in the Massachusetts AIDS Drug Assistance Program (ADAP) were compared to people with HIV not currently enrolled; results indicate that enrollees have higher frequencies of engagement and retention in care and viral suppression. Evaluation of the data provides insight that enhances programming and service delivery to reduce health disparities.
Resource (Conference Presentation) updated 09/14/2023
A case study of one Part B subrecipient improved linkage and retention rates through the innovative use of medical transportation, housing services, and food bank and home-delivered meals. The presentation will share lessons learned and propose strategies to replicate these services elsewhere.
Resource (Conference Presentation) updated 09/14/2023
Three case studies about success strategies needed for different regional recipients: the Iowa Department of Public Health and the Part A programs of Dallas, Texas, and Paterson, N.J. Each program will detail how it used an online evidenced-based approach to improve its response to the epidemic.
Resource (Conference Presentation) updated 09/14/2023
Part B, Part A, and the Minnesota Council for HIV/AIDS Care and Prevention collaborated to conduct a needs assessment of people with HIV. We facilitated meetings with various stakeholders to gain consensus on questions to include. It’s important to have strong project management, delegate responsibilities, and plan carefully.
Resource (Conference Presentation) updated 09/14/2023
Assessment of needs of people with HIV through broad-based community engagement is a tenet of the Ryan White planning process. The Baltimore EMA Planning Council developed a status-neutral survey targeting 1,100 persons. Modified Data Mapping supported community-based survey development by simplifying complex processes and creating transparent iterative processes of stakeholder engagement.
Resource (Conference Presentation) updated 09/14/2023
Access to telemedicine visits in a multidisciplinary urban HIV clinic allows for improved access to care for patients who have fallen out of care or those who have difficulty attending their appointments due to stigma, multiple comorbidities, or barriers related to work, transportation, or childcare.
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023
Resource (Conference Presentation) updated 09/14/2023