CQII Training for Consumers on Quality Plus (TCQPlus)

Advanced training to further build the skills of consumers to participate in quality improvement activities in agencies funded by the Ryan White HIV/AIDS Program (RWHAP). 

TCQPlus was developed to meet the demand for local Training of Consumers on Quality (TQC) trainings and the recognition of the need for another level of training to more deeply involve consumers in RWHAP quality management programs.

TCQPlus is quality improvement (QI) training delivered by consumers to consumers. To ensure the necessary commitment and the successful implementation of TCQ trainings, CQII has designed the TCQPlus around the concept of training partners. Training partners consist of a qualified consumer who is engaged with RWHAP recipient(s) and a representative from a RWHAP recipient. Each training partner has a vital role in ensuring that a TCQ training is conducted in their local jurisdictions and delivered in keeping with the TCQPlus post-training expectations.

TCQPlus Program and Its Goals

The specific goals of the TCQPlus Program are to:

  • Develop the national training capacity among consumers and RWHAP recipients to deliver quality improvement trainings to consumers in local jurisdictions.
  • Foster a working relationship between consumers and RWHAP recipients to form TCQPlus training partners.
  • Conduct local training sessions by the TCQPlus training partners to implement the TCQ training.

Facilitator Manual


Kehmisha Reid, MPH
Program Administrator
[email protected]