No-Show Phone Script to Improve Appointment Keeping
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Script developed and used by front office staff to follow-up with no-shows by phone to assess reasons for missed appointments and respond accordingly
Resource updated 04/14/2021
Resource updated 03/11/2024
Introduction to the Electronic Handbooks (EHBs) to RECIPIENTS of funding from the RWHAP.
Resource updated 11/01/2023
Resource updated 10/26/2021
Resource updated 09/14/2023
Resource updated 03/12/2024
Resource updated 02/06/2024
This In Focus is for Ryan White HIV/AIDS Program (RWHAP) funded providers who had an existing account in the RSR Web Application. This document walks providers through the steps in accessing the RSR through the Electronic Handbooks (EHBs).
Resource updated 09/14/2023
Resource updated 11/15/2023
Resource updated 11/20/2023
Resource updated 12/14/2023
The presentation will cover the efficacy of +Love, a five-pronged intervention in New Orleans, involving a dedicated case manager, therapist, peer support, ride service, and text-based alert program that tracks clients' basic needs, mood, and provides medication reminders, in improving the healthcare and treatment satisfaction of young, black men who have sex with men (MSM) with HIV.
Resource (Conference Presentation) updated 09/14/2023
This workshop will explore two sites' (Brooklyn and Detroit) experience with the implementation of an evidence-informed intervention for black men who have sex with men (MSM) with HIV. The project seeks to improve HIV outcomes through the use of a culturally tailored intervention for Black MSM, the Text Messaging Intervention to Improve Antiretroviral Adherence among youth with HIV (TXTXT).
Resource (Conference Presentation) updated 09/14/2023
Detailed structural and content information regarding the system variables and the XML Schema.
Resource updated 02/12/2024
The Alabama Quality Management Group (AQMG) is a consortium of quality leaders representing all Alabama RWHAP Part C and D clinics, over 80% of Alabama's HIV-diagnosed population. Data for Care Alabama (D4C-AL), a CDC-funded retention-in-care project, uses risk-stratification based on missed visits. It is currently being implemented at one site but will continue to be implemented over time.
Resource (Conference Presentation) updated 09/14/2023
This presentation discusses results from the HRSA Special Projects of National Significance Evidence-Informed Approaches to Improving Health Outcomes for people with HIV project. It highlights the value of evidence scoring in conjunction with impact assessments of real-world experts and implementers to increase potential adoption and implementation success of evidence-based and evidence-informed interventions.
Resource (Conference Presentation) updated 09/14/2023
This presentation will review the many roles a clinical pharmacist can play in improving patient care, such as providing medication education, conducting adherence counseling sessions, facilitating transitions in care, providing comprehensive medication chart reviews, and aiding with the formation of complex treatment regimens. Pharmacists' involvement in pre-exposure prophylaxis will also be reviewed.
Resource (Conference Presentation) updated 09/14/2023
This session will examine the components of a successful HIV treatment and care model targeting foreign-born and other vulnerable patient populations. Key elements of the model will be reviewed, including the role of the multidisciplinary, multicultural team, and program infrastructure supporting a regular review of patient data and clinical quality measures.
Resource (Conference Presentation) updated 09/14/2023
Resource updated 02/05/2024
Community Health Workers (CHWs) were added to the care team to work with clients with poor treatment adherence and not viral load suppression (VLS). Clients benefited from CHW services that contributed to VLS in over 50% of the clients assigned to them. CHWs are vital in ending the epidemic in challenging client populations
Resource (Conference Presentation) updated 09/14/2023